HP ProLiant DL388 G7 Server Maintenance and Service Guide Abstract This guide is for an experienced service technician. HP assumes you are qualifie
Customer self repair 10 enviara el componente defectuoso requerido, HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que l
Component identification 100 Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation Off Steadily amber A critical fault condition has
Component identification 101 Battery pack LEDs Item ID Color Description 1 Green System Power LED. This LED glows steadily when the system i
Component identification 102 LED3 pattern LED4 pattern Interpretation — One blink per second The battery pack is below the minimum charge level an
Component identification 103 Green LED Amber LED Interpretation Flashing (2 Hz) Alternating with amber LED Flashing (2 Hz) Alternating with green
Component identification 104 • At POST and in the OS, iLO 3 performs an orderly shutdown if a cautionary temperature level is detected. If the serv
Specifications 105 Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Shi
Specifications 106 Rated input frequency 50 Hz to 60 Hz Rated input current 10 A at 100 VAC 4.9 A at 200 VAC Rated input power 930 W at 100V AC inp
Specifications 107 Rated steady-state power 460 W at 100V to 120V AC input 460 W at 200V to 240V AC input Maximum peak power 460 W at 100V to 120V A
Acronyms and abbreviations 108 Acronyms and abbreviations ASR Automatic Server Recovery BBWC battery-backed write cache DDR double data rate FBWC
Acronyms and abbreviations 109 SAS serial attached SCSI SATA serial ATA TPM trusted platform module UID unit identification USB universal serial
Customer self repair 11 Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP. Informatie over
Index 110 A access panel 31 air baffle 32 B battery 70, 94 battery cabling for BBWC 82 battery pack LEDs 99 battery-backed
Index 111 LEDs, battery pack 99 LEDs, hard drive 97 LEDs, SAS hard drive 97 LEDs, troubleshooting 98 M management tools 83
Customer self repair 12 No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a HP substitua essas peças, serão cobradas
Customer self repair 13
Customer self repair 14
Customer self repair 15
Customer self repair 16
Illustrated parts catalog 17 Illustrated parts catalog Mechanical components Item Description Spare part number Customer self repair (on page 6
Illustrated parts catalog 18 Item Description Spare part number Customer self repair (on page 6) b) Thermal kit (cleaning pad and thermal grease)
Illustrated parts catalog 19 1Mandatory: Obligatorio—componentes para los que la reparación por parte del usuario es obligatoria. Si solicita a HP q
© Copyright 2010, 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only war
Illustrated parts catalog 20 System components Item Description Spare part number Customer self repair (on page 6) System components
Illustrated parts catalog 21 Item Description Spare part number Customer self repair (on page 6) 14 Hot-plug fan, 60-mm 496066-001 Mandatory1 15
Illustrated parts catalog 22 Item Description Spare part number Customer self repair (on page 6) c) PC3L-10600R, 4-GB 606426-001 Mandatory1 d)
Illustrated parts catalog 23 Item Description Spare part number Customer self repair (on page 6) b) 250-GB, 5,400-rpm, 1-year warranty 460426-00
Illustrated parts catalog 24 Item Description Spare part number Customer self repair (on page 6) Controller option 49 FBWC module, with 1-GB ca
Illustrated parts catalog 25 1Mandatory: Verplicht—Onderdelen waarvoor Customer Self Repair verplicht is. Als u HP verzoekt deze onderdelen te verv
Removal and replacement procedures 26 Removal and replacement procedures Required tools You need the following items for some procedures: • T-10/T-
Removal and replacement procedures 27 NOTE: If the operating system automatically places the server in Standby mode, omit the next step. 3. Pre
Removal and replacement procedures 28 Remove the server from the rack To remove the server from an HP, Compaq branded, telco, or third-party rac
Removal and replacement procedures 29 1. Remove the cable arm retainer. 2. Open the cable management arm. Cable management arm with right-hand s
Contents 3 Contents Customer self repair ...
Removal and replacement procedures 30 4. Remove the cable management arm. Safety considerations Before performing service procedures, review all t
Removal and replacement procedures 31 WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord g
Removal and replacement procedures 32 Air baffle To remove the component: CAUTION: For proper cooling do not operate the server without the acce
Removal and replacement procedures 33 o If no full-length expansion boards are installed, remove the full-length expansion board shipping bracket as
Removal and replacement procedures 34 2. Extend or remove the server from the rack ("Remove the server from the rack" on page 28, "Ex
Removal and replacement procedures 35 CAUTION: For proper cooling do not operate the server without the access panel, baffles, expansion slot cove
Removal and replacement procedures 36 To replace the component, reverse the removal procedure. Hot-plug power supply WARNING: To reduce the ris
Removal and replacement procedures 37 NOTE: If using the power cord anchor, be sure to leave enough slack in the power cord so that the redundant
Removal and replacement procedures 38 5. Remove the optical drive. To replace the component, reverse the removal procedure. Optical drive cage To
Removal and replacement procedures 39 5. Remove the optical drive ("Optical drive" on page 37). 6. Remove the optical drive cage. To rep
Contents 4 Expansion boards ...
Removal and replacement procedures 40 To replace the component, reverse the removal procedure. Hot-plug fan The server supports variable fan speeds
Removal and replacement procedures 41 3. Remove the fan. CAUTION: Do not operate the server for long periods with the access panel open or remo
Removal and replacement procedures 42 5. Disconnect all cables from the hard drive backplane. 6. Remove the hard drive backplane. To replace the
Removal and replacement procedures 43 6. Remove the hard drive backplane ("SFF hard drive backplane" on page 41). 7. Remove the hard driv
Removal and replacement procedures 44 6. Remove the hard drive backplane. To replace the component, reverse the removal procedure. LFF hard drive
Removal and replacement procedures 45 7. Remove the hard drive cage. To replace the component, reverse the removal procedure. Systems Insight Disp
Removal and replacement procedures 46 To replace the component, reverse the removal procedure. Front left bezel To remove the component: 1. Power
Removal and replacement procedures 47 2. Remove the three T-10 Torx screws, and then detach the front bezel. To replace the component, reverse the
Removal and replacement procedures 48 7. Remove the fans ("Hot-plug fan" on page 40). 8. Remove the fan cage. To replace the component,
Removal and replacement procedures 49 o To remove slot cover 1 or 4, push in on the retainer to release it, and then slide out the cover. o To rem
Contents 5 Index ...
Removal and replacement procedures 50 o To remove slot covers 5 and 6, push down on the latch, rotate the latch down, and then remove the cover. B
Removal and replacement procedures 51 6. Remove the cache module. To replace the component, reverse the removal procedure. CAUTION: To prevent
Removal and replacement procedures 52 5. Disconnect the cable, and then remove the battery pack. To replace the component, reverse the removal proc
Removal and replacement procedures 53 5. Power up the recovery server. A 1759 POST message is displayed, stating that valid data was flushed from th
Removal and replacement procedures 54 8. Open the ejector latches on each side of the cache module connector. Normally, the cache module is ejected
Removal and replacement procedures 55 CAUTION: In systems that use external data storage, be sure that the server is the first unit to be powered
Removal and replacement procedures 56 CAUTION: For proper cooling do not operate the server without the access panel, baffles, expansion slot cove
Removal and replacement procedures 57 o To remove slot covers 5 and 6, push down on the latch, rotate the latch down, and then remove the cover. E
Removal and replacement procedures 58 7. Remove the expansion board. To replace the component, reverse the removal procedure. Full-length expansio
Removal and replacement procedures 59 To replace the component, reverse the removal procedure. Heatsink To remove the heatsink: 1. Power down the
Customer self repair 6 Customer self repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow fo
Removal and replacement procedures 60 To replace the heatsink: 1. Clean the old thermal grease from the processor with the alcohol swab. Allow the
Removal and replacement procedures 61 4. Close and lock the heatsink retaining latches. 5. Install the air baffle ("Air baffle" on page
Removal and replacement procedures 62 10. Remove the power supply cage assembly. To replace the component, reverse the removal procedure. Processo
Removal and replacement procedures 63 6. Open the heatsink retaining bracket. 7. Remove the heatsink.
Removal and replacement procedures 64 8. Open the processor locking lever and the processor socket retaining bracket. 9. Using the processor tool,
Removal and replacement procedures 65 10. Carefully rotate the tool, and then push in and release the tabs to secure the processor in the tool.
Removal and replacement procedures 66 To replace the processor: 1. Carefully insert the processor into the processor installation tool. Handle the
Removal and replacement procedures 67 2. Be sure the tool is oriented correctly. Align the processor installation tool with the socket, and then ins
Removal and replacement procedures 68 3. Press and hold the tabs on the processor installation tool to separate it from the processor, and then remo
Removal and replacement procedures 69 6. Apply all the grease to the top of the processor in the following pattern to ensure even distribution. 7.
Customer self repair 7 Obligatoire - Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièc
Removal and replacement procedures 70 8. Close and lock the heatsink retaining latches. 9. Install the air baffle ("Air baffle" on page
Removal and replacement procedures 71 5. Remove the DIMM. To replace the component, reverse the removal procedure. For DIMM configuration informati
Removal and replacement procedures 72 7. Remove the battery. To replace the component, reverse the removal procedure. For more information about ba
Removal and replacement procedures 73 System board To remove the component: 1. Power down the server (on page 26). 2. Extend or remove the server
Removal and replacement procedures 74 14. Remove the heatsink. 15. Open the processor locking lever and the processor socket retaining bracket. 1
Removal and replacement procedures 75 c. Release the tabs, and then carefully lift the processor and tool straight up. 17. Carefully rotate the to
Removal and replacement procedures 76 20. Remove the system board. To replace the component: 1. Install the spare system board. CAUTION: Fail
Removal and replacement procedures 77 2. Open the processor locking lever and the processor socket retaining bracket. Do not remove the processor so
Removal and replacement procedures 78 4. Align the processor installation tool with the socket, and then install the processor. THE PINS ON THE SYST
Removal and replacement procedures 79 5. Press the tabs on the processor installation tool to separate it from the processor, and then remove the to
Customer self repair 8 In base alla disponibilità e alla località geografica, le parti CSR vengono spedite con consegna entro il giorno lavorativo s
Removal and replacement procedures 80 9. Apply all the grease to the top of the processor in the following pattern to ensure even distribution. 10.
Removal and replacement procedures 81 WARNING! WARNING! WARNING! The serial number is loaded into the system during the manufacturing process and sh
Cabling 82 Cabling SAS hard drive cabling Optical drive cabling
Cabling 83 BBWC battery cabling FBWC capacitor pack cabling
Diagnostic tools 84 Diagnostic tools Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving commo
Diagnostic tools 85 Survey functionality is installed with every SmartStart-assisted HP Insight Diagnostics installation, or it can be installed thr
Diagnostic tools 86 USB support HP provides both standard USB 2.0 support and legacy USB 2.0 support. Standard support is provided by the OS through
Component identification 87 Component identification Front panel components • SFF model Item Description 1 Quick release levers (2) 2 Systems
Component identification 88 Item Description 6 USB connectors (2) • LFF model Item Description 1 Quick release levers (2) 2 Systems Insight
Component identification 89 Item Description Status 2 System health LED Green = Normal Amber = System degraded. Red = System critical. To iden
Customer self repair 9 defekte Teil nicht zurückschicken, kann HP Ihnen das Ersatzteil in Rechnung stellen. Im Falle von Customer Self Repair kommt
Component identification 90 Item Description Status 1 NIC link/activity LED Green = Network link Flashing green = Network link and activity Off
Component identification 91 Systems Insight Display LED and color Health LED System power LED Status Power supply (amber) Red Amber • Only one p
Component identification 92 10 Video connector 11 NIC 1 connector 12 NIC 2 connector 13 Mouse connector 14 Keyboard connector 15 Serial connector 16
Component identification 93 Secondary (slot - form factor) Primary (slot - form factor) PCIe2 riser slot description PCIe2 x16 riser slot descri
Component identification 94 System board System board components Item Description 1 Processor 2 DIMM slots 2 SAS power connector A 3 SAS power co
Component identification 95 Item Description 16 Processor 1 DIMM slots 17 Secondary riser connector 18 SAS connector A 19 SAS connector B 20 Cache
Component identification 96 Crash dump log analysis is an essential part of diagnosing reliability problems, such as hangs in operating systems, dev
Component identification 97 DIMM identification To determine DIMM characteristics, use the label attached to the DIMM and the following illustration
Component identification 98 SAS and SATA device numbers • SFF device bay numbering • Optional SFF device bay numbering • LFF device bay numberi
Component identification 99 SAS and SATA hard drive LEDs Item Description 1 Fault/UID LED (amber/blue) 2 Online LED (green) SAS and SATA h
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