HP ProLiant DL388p Gen8 Server Maintenance and Service Guide Abstract This guide describes identification and maintenance procedures, diagnostic too
Customer self repair 10 enviara el componente defectuoso requerido, HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que l
Specifications 100 If this connection is made, all of the following must be met: • This equipment must be connected directly to the DC supply syste
Specifications 101 Rated input current 5.6 A at 240 V DC 3.5 A at 380 V DC Rated input power 1320 W at 240 V DC input 1302 W at 380 V DC input Btus
Acronyms and abbreviations 102 Acronyms and abbreviations ASR Automatic Server Recovery DDR double data rate FBWC flash-backed write cache iLO In
Acronyms and abbreviations 103 TPM Trusted Platform Module UID unit identification USB universal serial bus
Documentation feedback 104 Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documenta
Index 105 A AC power supply 40, 96, 97, 98, 99, 100, 101 access panel 33 air baffle 34 B battery 65 buttons 27, 81 C cable management arm
Index 106 P part numbers 16 POST error messages 78 power supply 40 power supply LEDs 86 power supply specifications 95, 96, 98, 99, 100, 1
Customer self repair 11 Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP. Informatie over
Customer self repair 12 No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a HP substitua essas peças, serão cobradas
Customer self repair 13
Customer self repair 14
Customer self repair 15
Illustrated parts catalog 16 Illustrated parts catalog Mechanical components Item Description Spare part number Customer self repair (on page 6)
Illustrated parts catalog 17 Item Description Spare part number Customer self repair (on page 6) a) 8 bay, with cables, left and right ears, with
Illustrated parts catalog 18 Item Description Spare part number Customer self repair (on page 6) the friction rail kit)* * Not shown 1Mandatory—P
Illustrated parts catalog 19 3No: Nee—Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In verband met de garantievoorwaarden
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties
Illustrated parts catalog 20 System components Item Description Spare part number Customer self repair (on page 6) System components 22 Hot-
Illustrated parts catalog 21 Item Description Spare part number Customer self repair (on page 6) 25 Riser boards — — a) PCIe riser board, stand
Illustrated parts catalog 22 Item Description Spare part number Customer self repair (on page 6) t) 16-GB, PC3-12800R-11, dual-rank x4* 684031-0
Illustrated parts catalog 23 Item Description Spare part number Customer self repair (on page 6) e) 500-GB, 7,200-rpm, SFF, 6G* 656107-001 Mand
Illustrated parts catalog 24 Item Description Spare part number Customer self repair (on page 6) 42 8 or 16 SFF ribbon Mini-SAS storage cable* 67
Illustrated parts catalog 25 1Mandatory: Obbligatorie—Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida la ripar
Illustrated parts catalog 26
Removal and replacement procedures 27 Removal and replacement procedures Required tools You need the following items for some procedures: • T-10/T-
Removal and replacement procedures 28 • Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter standby mod
Removal and replacement procedures 29 Remove the server from the rack To remove the server from an HP, Compaq branded, telco, or third-party rac
Contents 3 Contents Customer self repair ...
Removal and replacement procedures 30 2. After the display fully ejects, rotate the display downward to view the LEDs. Access the product rear pan
Removal and replacement procedures 31 2. Open the cable management arm. Note that the cable management arm can be right-mounted or left-mounted. R
Removal and replacement procedures 32 To replace the component, reverse the removal procedure. Safety considerations Before performing service proc
Removal and replacement procedures 33 These symbols, on power supplies or systems, indicate that the equipment is supplied by multiple sources of p
Removal and replacement procedures 34 Air baffle CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expan
Removal and replacement procedures 35 2U rack bezel To remove the component: Unlock the 2U rack bezel, press the latch on the 2U rack bezel, and the
Removal and replacement procedures 36 5. Remove the PCIe riser blank. To replace the component, reverse the removal procedure. PCIe riser cage (pr
Removal and replacement procedures 37 8. Remove the PCIe riser cage. To replace the component, reverse the removal procedure. PCIe riser cage (sec
Removal and replacement procedures 38 8. Remove the secondary PCIe riser cage. To replace the component, reverse the removal procedure. PCIe riser
Removal and replacement procedures 39 8. Remove the PCIe riser board. To replace the component, reverse the removal procedure. Drive blank CAUT
Contents 4 Heatsink ...
Removal and replacement procedures 40 3. Remove the drive. To replace the component, reverse the removal procedure. Power supply blank Remove the
Removal and replacement procedures 41 WARNING: To reduce the risk of personal injury from hot surfaces, allow the power supply or power supply bla
Removal and replacement procedures 42 7. Disconnect the optical drive cable. 8. Remove the optical drive.
Removal and replacement procedures 43 9. Remove the optical drive bracket, for use with the replacement optical drive. 10. Before replacing the co
Removal and replacement procedures 44 Power supply backplane To remove the component: 1. Power down the server (on page 27). 2. Remove all power:
Removal and replacement procedures 45 To replace the component, reverse the removal procedure. Hot-plug fan The server supports variable fan speeds
Removal and replacement procedures 46 3. Remove the fan. CAUTION: Do not operate the server for long periods with the access panel open or remo
Removal and replacement procedures 47 6. Remove the fan cage. CAUTION: Do not operate the server for long periods with the access panel open or
Removal and replacement procedures 48 Pull the FlexibleLOM toward the front of the server while removing it, to avoid catching it on the rear chassi
Removal and replacement procedures 49 SFF hard drive cage To remove the component: 1. Power down the server (on page 27). 2. Remove all power: a.
Contents 5 HP 1200W Common Slot 277VAC Hot Plug Power Supply (94% efficiency) ... 100 HP 1200W Common Slot 380VD
Removal and replacement procedures 50 5. Remove the air baffle ("Air baffle" on page 34). 6. Remove the fan cage ("Fan cage" on
Removal and replacement procedures 51 5. Remove the serial label pull tab, and retain it for the new front panel assembly. 6. Remove the air baffl
Removal and replacement procedures 52 Flash-backed write cache procedures Two types of procedures are provided for the FBWC option: • Removal and r
Removal and replacement procedures 53 9. Open the ejector latches on each side of the cache module connector. Normally, the cache module is ejected
Removal and replacement procedures 54 2. Close all applications. 3. Power down the server (on page 27). 4. Remove all power: a. Disconnect each p
Removal and replacement procedures 55 10. Remove the capacitor pack (SFF shown). To replace the component, reverse the removal procedure. Recoveri
Removal and replacement procedures 56 Expansion slot blanks WARNING: To reduce the risk of personal injury, electric shock, or damage to the equ
Removal and replacement procedures 57 WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power
Removal and replacement procedures 58 a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Exten
Removal and replacement procedures 59 4. Remove the access panel ("Access panel" on page 33). 5. Remove the air baffle ("Air baffle&
Customer self repair 6 Customer self repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow fo
Removal and replacement procedures 60 2. Install the heatsink. 3. Install the air baffle ("Air baffle" on page 34). 4. Install the acce
Removal and replacement procedures 61 IMPORTANT: Processor socket 1 must be populated at all times or the server does not function. To remove
Removal and replacement procedures 62 8. Remove the processor from the processor retaining bracket. CAUTION: To avoid damage to the processor,
Removal and replacement procedures 63 CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To avoid damage to the system boa
Removal and replacement procedures 64 6. Install the heatsink. 7. Install the air baffle ("Air baffle" on page 34). 8. Install the acce
Removal and replacement procedures 65 5. Remove the air baffle ("Air baffle" on page 34). 6. Remove the DIMM. To replace the component,
Removal and replacement procedures 66 7. Remove the battery. To replace the component, reverse the removal procedure. For more information about ba
Removal and replacement procedures 67 16. Remove the heatsink ("Heatsink" on page 58). 17. Remove the processor ("Processor" on
Removal and replacement procedures 68 To replace the component: 1. Install the spare system board. 2. Open each of the processor locking levers i
Removal and replacement procedures 69 3. Remove the clear processor socket cover. Retain the processor socket cover for future use. 4. Install the
Customer self repair 7 Obligatoire - Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièc
Removal and replacement procedures 70 CAUTION: Do not press down on the processor. Pressing down on the processor may cause damage to the proc
Removal and replacement procedures 71 10. Install the heatsink. IMPORTANT: Install all components with the same configuration that was used on
Removal and replacement procedures 72 Warning: The Product ID should ONLY be modified by qualified personnel. This value should always match the Pro
Removal and replacement procedures 73 7. Disconnect the Chipset SATA cable from the system board and the hard drive backplane and remove from the ca
Cabling 74 Cabling SAS hard drive cabling • SFF hard drive cabling • SFF cabling, with optional drive cage
Cabling 75 • LFF hard drive cabling Optical drive cabling
Cabling 76 FBWC cabling • 8 or 16 drive SFF • 8 drive LFF • PCIe option
Cabling 77 Depending on the server configuration, you may need to remove the primary PCI riser cage ("PCIe riser cage (primary)" on page 3
Diagnostic tools 78 Diagnostic tools Troubleshooting resources The HP ProLiant Gen8 Troubleshooting Guide, Volume I: Troubleshooting provides proced
Diagnostic tools 79 HP Insight Diagnostics survey functionality HP Insight Diagnostics (on page 78) provides survey functionality that gathers criti
Customer self repair 8 In base alla disponibilità e alla località geografica, le parti CSR vengono spedite con consegna entro il giorno lavorativo s
Diagnostic tools 80 USB support and functionality USB support HP provides both standard USB 2.0 support and legacy USB 2.0 support. Standard support
Component identification 81 Component identification Front panel components • SFF model Item Description 1 Video connector 2 SATA optical dri
Component identification 82 • LFF model Item Description 1 Video connector 2 SATA optical drive bay 3 Drive bays 4 Systems Insight Display 5
Component identification 83 Item Description Status 3 UID LED and button Off = Deactivated Solid Blue = Activated Flashing Blue = System being re
Component identification 84 Item Description Status 3 AMP status Off = AMP modes disabled Solid green = AMP mode enabled Solid amber = Failover F
Component identification 85 Systems Insight Display LED and color Health LED System power LED Status Power supply (amber) Amber Green • Redundan
Component identification 86 Rear panel LEDs and buttons Item Description Status 1 UID LED/button Off = Deactivated Solid blue = Activated Flash
Component identification 87 *The server ships with one PCIe3 riser cage installed in the primary riser cage connector. †PCIe slot 3 is connected to
Component identification 88 Item Description 2 Systems Insight Display connector 3 Fan connector 5 4 Processor 1 DIMM slots 5 Fan connector 4 6 Fro
Component identification 89 Position Default Function S6 Off Off = No function On = ROM reads system configuration as invalid. S7 — Reserved S8
Customer self repair 9 defekte Teil nicht zurückschicken, kann HP Ihnen das Ersatzteil in Rechnung stellen. Im Falle von Customer Self Repair kommt
Component identification 90 DIMM slot locations DIMM slots are numbered sequentially (1 through 12) for each processor. The supported AMP modes use
Component identification 91 • LFF device bay numbering Hot-plug drive LED definitions Item LED Status Definition 1 Locate Solid blue T
Component identification 92 Status On = AC power is connected. Off = AC power is disconnected. FBWC module LEDs (P222, P420, P421) The FBWC mo
Component identification 93 1 - Amber 2 - Green 3 - Green Interpretation Off Off On The cache module is idle, and the capacitor pack is charged
Component identification 94 For a single-processor configuration, four fans and two blanks are required in specific fan bays for redundancy. A fan f
Specifications 95 Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Ship
Specifications 96 • HP 750W Common Slot Platinum Plus Hot Plug Power Supply (94% efficiency) (on page 99) • HP 750W Common Slot -48VDC Hot Plug Po
Specifications 97 Power supply output Rated steady-state power 460 W at 100V to 120V AC input 460 W at 200V to 240V AC input Maximum peak power 460
Specifications 98 HP 750W Common Slot Titanium Hot Plug Power Supply (96% efficiency) Specification Value Input requirements — Rated input voltage
Specifications 99 HP 750W Common Slot Platinum Plus Hot Plug Power Supply (94% efficiency) Specification Value Input requirements Rated input vol
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