HP ProLiant SL390s G7 4U half width Server User Guide Part Number 632679-001 February 2011 (First Edition)
Component identification 10 Item Description Status 12 Fan 5 power LED Off—Normal Amber—Fan has failed. 13 Fan 6 power LED Off—Normal Amber—Fa
Component identification 11 Item Designator Description 11 J32 SATA 1 Connector 12 J9 SATA 2 Connector 13 J18 SATA 3 Connector 14 J19 SATA
Component identification 12 Diagnostic LEDs Position Position Function S7 S8 Diagnostic LEDs Off Off Port 85 Off On Port 84 On Off iLO 3
Component identification 13 DIMM slots DIMM slots are identified by the numbers 1 through 6. DIMM population order is specified by the letters A thr
Component identification 14 Battery pack LEDs Item ID Color Description 1 Green System Power LED. This LED glows steadily when the system i
Component identification 15 LED3 pattern LED4 pattern Interpretation — One blink per second The battery pack is below the minimum charge level an
Component identification 16 GPU location Item Description 1 GPU 1 2 GPU 2 3 GPU 3 4 GPU 4 5 GPU 5 6 GPU 6 7 GPU 7 8 GPU 8 Removing the
Component identification 17 5. Remove the server from chassis. 6. Repeat the previous steps to remove the right server from the chassis.
Setup 18 Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and
Setup 19 Optimum environment When installing the server in a rack, select a location that meets the environmental standards described in this sectio
© Copyright 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties
Setup 20 Temperature requirements To ensure continued safe and reliable equipment operation, install or position the system in a well-ventilated, cl
Setup 21 Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a
Setup 22 Installing the server into the chassis 1. Insert the system tray into the chassis. 2. Rotate the tray handle to lock. 3. Connect periph
Setup 23 Item Description 6 NIC 1 network port /iLO 3 sideband port 7 NIC 2 network port 8 iLO 3 network port 9 USB connectors 10 Front PCIe b
Setup 24 • Manual installation—Insert the operating system CD into the CD-ROM drive and reboot the server. This process may require you to obtain a
Setup 25 Registering the server To register the server, refer to the HP Registration website (http://register.hp.com).
Hardware options installation 26 Hardware options installation Introduction If more than one option is being installed, read the installation instru
Hardware options installation 27 b. Lift the heat sink away from the system board. 4. Open the processor retaining latch and the processor socket
Hardware options installation 28 6. If the processor has separated from the installation tool, carefully re-insert the processor in the tool. 7. A
Hardware options installation 29 8. Press down firmly until the processor installation tool clicks and separates from the processor, and then remove
Contents 3 Contents Component identification ...
Hardware options installation 30 • Of the two DIMMs in a given channel, DIMM 0 is the farthest from the processor. • Each DIMM can have a maximum
Hardware options installation 31 4. Install the DIMM. 5. Install the server into the chassis. 6. Power up the server. Hard drive guidelines When
Hardware options installation 32 5. Rotate the HDD carrier handle down. 6. Install the server into the chassis. 7. Power up the server. ("Po
Hardware options installation 33 4. Install the low-profile expansion board. 5. Connect any required internal or external cables to the expansion
Cabling 34 Cabling Battery cabling for BBWC
Configuration and utilities 35 Configuration and utilities Configuration tools SmartStart software SmartStart is a collection of software that optim
Configuration and utilities 36 then be deployed across multiple servers with similar hardware and software components. For more information, refer t
Configuration and utilities 37 NOTE: If the boot drive is not empty or has been written to in the past, ORCA does not automatically configure the
Configuration and utilities 38 • Remains available any time that the server is on • Displays on-screen tips for individual steps of a configuratio
Configuration and utilities 39 For more information about HP Insight Control, see the HP website (http://www.hp.com/go/insightcontrol). Re-entering
Contents 4 Configuration tools ...
Configuration and utilities 40 http://www.hp.com/support/<servername> For example: http://www.hp.com/support/dl360g6 To access the server-spe
Configuration and utilities 41 HP Systems Insight Manager HP SIM is a web-based application that allows system administrators to accomplish normal a
Configuration and utilities 42 • RBSU • Diagnostics • DOS • Operating environments which do not provide native USB support Internal USB func
Configuration and utilities 43 NOTE: The current version of SmartStart provides the memory spare part numbers for the server. To download the lat
Configuration and utilities 44 Insight Manager. A dedicated server is recommended to host both HP Systems Insight Manager and HP Insight Remote Supp
Configuration and utilities 45 IMPORTANT: This utility supports operating systems that may not be supported by the server. For operating systems s
Troubleshooting 46 Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common
Troubleshooting 47 Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous condition
Troubleshooting 48 WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. T
Troubleshooting 49 Prepare the server for diagnosis 1. Be sure the server is in the proper operating environment with adequate power, air condition
Contents 5 FCC rating label ...
Troubleshooting 50 Service notifications To view the latest service notifications, refer to the HP website (http://www.hp.com/go/bizsupport). Select
Troubleshooting 51 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure o
Troubleshooting 52 Item Refer to 5 "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on t
Troubleshooting 53 Server power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber.
Troubleshooting 54 • The external health LED is red or amber. • The internal health LED is red or amber. NOTE: For the location of server LED
Troubleshooting 55
Troubleshooting 56 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system att
Troubleshooting 57 OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system • Server does not boot Sm
Troubleshooting 58 Item Refer to 1 HP ROM-Based Setup Utility User Guide (http://www.hp.com/servers/smartstart) 2 "POST problems flowcha
Troubleshooting 59 Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on pa
Component identification 6 Component identification Front panel components NOTE: This figure illustrates the left and right system trays.
Troubleshooting 60 NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes:
Troubleshooting 61 POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in th
System battery 62 System battery If the server no longer automatically displays the correct date and time, you may need to replace the battery that
Regulatory compliance notices 63 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance
Regulatory compliance notices 64 to radio communications. However, there is no guarantee that interference will not occur in a particular installati
Regulatory compliance notices 65 Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Cana
Regulatory compliance notices 66 Disposal of waste equipment by users in private households in the European Union This symbol on the product or o
Regulatory compliance notices 67 Korean notice Class A equipment Class B equipment Chinese notice Class A equipment Vietnam compliance marking
Regulatory compliance notices 68 The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulati
Electrostatic discharge 69 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions yo
Component identification 7 Item Description 17 iLO 3 network port 18 USB connectors *By default, the HP NC543i 2-port 4x QDR IB/10Gb Adapter is c
Specifications 70 Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Sh
Specifications 71 Rated steady-state power 750 W at 100 VAC input 1200 W at 200–240 VAC input System input requirements information is based on me
Technical support 72 Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical su
Technical support 73 • Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, howev
Technical support 74 Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations
Technical support 75 HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das
Technical support 76 el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de compo
Technical support 77 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente.
Technical support 78
Technical support 79
Component identification 8 Item Description Status 9 NIC 1/iLO 3 activity LED Flashing green—Network data activity exists. Off—No network data a
Acronyms and abbreviations 80 Acronyms and abbreviations ABEND abnormal end AC alternating current AMP Advanced Memory Protection ASR Automatic S
Acronyms and abbreviations 81 GPU graphics processing unit HDD hard drive HTTP hypertext transfer protocol ICH I/O controller hub iLO Integrated
Acronyms and abbreviations 82 PCI peripheral component interface PCIe peripheral component interconnect express PCI-X peripheral component interco
Acronyms and abbreviations 83 SDRAM synchronous dynamic RAM SFF small form-factor SFP small form-factor pluggable SFP+ small form-factor pluggabl
Acronyms and abbreviations 84 VRD Voltage Regulator Down
Index 85 A ACU (Array Configuration Utility) 37 additional information 46 ADU (Array Diagnostic Utility) 43 airflow requirements 19, 20 Arra
Index 86 HP ProLiant Essentials Foundation Pack 41 HP ProLiant Essentials Rapid Deployment Pack 38 HP Systems Insight Manager overview 41 I id
Index 87 ROM-Based Setup Utility (RBSU) 36 ROMPaq utility 39, 41 S safety considerations 21, 46 safety information 41 scripted installation
Component identification 9 Rear panel LEDs and buttons Item Description Status 1 Fan 8 power LED Off—Normal Amber—Fan has failed. 2 Fan 7 pow
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