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Troubleshooting 11-17
1. In the left navigation panel of a ConsoleWorks window, select Consoles. The
Show Consoles screen displays (Figure 11–8).
2. Click the icon to the left of the CONSOLE_1 link. A terminal emulator
window for the console displays.
3. In the terminal emulator window press Enter. If an SRM console prompt
displays, the baud rates match, and you can set the GS80/160/320 baud rate
(step 4). If a prompt does not display, return to Section 11.3.1 and set the
COM1 speed to a different setting.
4. At the SRM prompt, type set com1_baud 9600.
5. Set the SMC system’s COM1 baud rate to 9600 (Section 11.3.1).
6. To verify that baud rates match, return to the terminal emulator window
and press Enter. A prompt displays when the rates match.
- AlphaServer GS80/160/320 1
- Contents 5
- Chapter 8 ConsoleWorks 7
- Part 4 Troubleshooting 8
- Chapter 11 Troubleshooting 8
- Appendix E SMC Hard Disk 10
- Examples 10
- Intended Audience 15
- Document Structure 15
- Documentation Titles 16
- Information on the Internet 17
- Overview of the 19
- System Management Console 19
- Chapter 1 21
- Overview 21
- PK-2702-00 22
- 1.2 How to Use This Manual 24
- Installing the 25
- Chapter 2 27
- Before You Begin 27
- 2.1 Installation Kit 28
- 2.2 Installation Sequence 30
- Chapter 3 31
- Multiple Serial Console Lines 31
- 3.1 Set Up the SMC 32
- Figure 3–4 Network Adapter 2 35
- 3.3.2 Record the Connections 38
- 3.3.3 Dress the Cables 39
- Figure 3–8 Network Adapter 1 40
- Chapter 4 43
- One Serial Console Line 43
- 4.1 Set Up the SMC 44
- Figure 4–3 COM1 Port 46
- Figure 4–5 Network Adapter 1 48
- 4.4 Check the COM1 Settings 50
- Chapter 5 53
- Configuring the SMC Software 53
- Figure5–2 TimeZoneTab 55
- Figure 5–4 Network Dialog Box 58
- 5.2.5 Bind the Protocol 64
- 5.4 Configure Outlook Express 68
- 5.6.2 Create the Database 74
- PK-1783-00 75
- 5.6.3 Verify the Connection 76
- SMC system 78
- 5.7.2 Test the Connection 80
- Figure 5–23 Telnet Window 81
- Chapter 6 87
- 6.1 Set Up the Modem 88
- Figure 6–2 Modem Detected 89
- Edition and WinVNC 90
- 6.2.2 WinVNC 92
- Using the 93
- Chapter 7 95
- Getting Started with the 95
- 7.1 Logging on to the SMC 96
- 7.2 Using the SMC Locally 98
- Table 7–1 SMC Desktop Icons 99
- 7.3 Using the SMC Remotely 100
- 7.4 Keep in Mind 102
- Chapter 8 103
- ConsoleWorks 103
- 8.1 Starting ConsoleWorks 104
- 8.2 Overview of ConsoleWorks 106
- 8.3 ConsoleWorks Screen 108
- 8.4 Managing Consoles 110
- Figure 8–6 Security Warning 112
- Figure 8–8 TDI Certificate 114
- 8.4.2 Deleting a Console 116
- 8.4.3 Adding a Console 118
- 8.4.4 Renaming a Console 122
- 8.5.1 Adding an Event 126
- 8.5.3 Enabling an Action 130
- 8.5.4 Adding a Scan 134
- 8.5.6 Expunging Events 138
- 8.6 Managing Users 140
- 8.6.1 Adding a User 142
- Figure 8–28 user_name Screen 143
- 8.6.4 Adding a Profile 148
- 8.6.5 Modifying a Profile 150
- 8.7.1 Viewing a Log File 154
- 8.7.2 Deleting Log Files 156
- 8.7.3 Mailing a Log File 158
- 8.8 Saving the Configuration 160
- Chapter 9 165
- Compaq AlphaServer Partition 165
- 9.1 Starting CAPM 166
- 9.2 Overview of CAPM 168
- 9.3 Partition Maps 170
- 9.4.2 Adding a Hard Partition 178
- Partitioning Options 188
- 9.5.1 Basic Soft Partitioning 190
- 9.5.2 Adding a Soft Partition 192
- 9.6 Managing CAPM Files 200
- Chapter 10 203
- 10.1 SettingUptheGCU 204
- Figure 10–2 Accounts Tab 206
- Figure 10–3 Applications Tab 208
- 10.2 Using the GCU 210
- Troubleshooting 213
- Chapter 11 215
- 11.1 Troubleshooting Chart 216
- Console Lines 222
- Console Line 228
- Power Failure 236
- Environment in the Value box 238
- Appendix A 241
- Using the SMC Software CD 241
- Appendix B 243
- GS160/320 System 243
- System to the GS160/320 244
- PK-1724-00 245
- PK-1767-00 246
- PK-1768-00 248
- PK-1740-00 249
- PK-1726-00 250
- PK-1769-00 252
- Figure B–8 Network Adapter 2 253
- PK-1770A-00 255
- B.6.2 Record the Connections 256
- B.6.3 Dress the Cable 257
- Appendix C 259
- GS80 System 259
- System to the GS80 260
- PK-1791-00 265
- Figure C–6 GS80 AC Input Box 266
- Figure C–8 Network Adapter 2 269
- PK-1770-00 271
- C.6.2 Record the Connections 272
- Appendix D 273
- D.2 MAIL.BAT and MAIL.PL 274
- D.3 Verification and Testing 275
- Appendix E 283
- SMC Hard Disk 283
- Figure E–1 C Partition 284
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