HP Compaq 6730s Notebook PCHP Compaq 6735s Notebook PCMaintenance and Service Guide
Category Description Computermodelsequippedwith M780Gsystem boardComputermodelsequipped withGL40 systemboardComputermodelsequippedwith GM45system boar
ProcessorNOTE: All processor spare part kits include replacement thermal material.Description Spare part numberAMD processors for use only with HP Com
a. Hard drive (see Hard drive on page 51)b. Optical drive (see Optical drive on page 59)c. Switch cover and keyboard (see Switch cover and keyboard on
5. Lift the processor (2) straight up and remove it.NOTE: When you install the processor, the gold triangle (3) on the processor must be alignedwith t
5 Computer SetupStarting Computer SetupComputer Setup is a preinstalled, ROM-based utility that can be used even when the operating systemis not worki
Using Computer SetupNavigating and selecting in Computer SetupThe information and settings in Computer Setup are accessed from the File, Security, Dia
To return all settings in Computer Setup to the values that were set at the factory, follow these steps:1. Turn on or restart the computer, and then p
Computer Setup menusThe menu tables in this section provide an overview of Computer Setup options.NOTE: Some of the Computer Setup menu items listed i
Security menuNOTE: Some of the menu items listed in this section may not be supported by your computer.Select To do thisSetup BIOS Administrator Passw
Diagnostics menuSelect To do thisSystem Diagnostics menu●F1 System Information—Displays the followinginformation:◦Identification information for the c
System Configuration menuNOTE: Some of the listed System Configuration options may not be supported by your computer.Select To do thisLanguage Change
Category Description Computermodelsequippedwith M780Gsystem boardComputermodelsequipped withGL40 systemboardComputermodelsequippedwith GM45system boar
Select To do thisNOTE: Availability of the options above varies bycomputer model.●Enable/disable secondary battery fast charge (enabled bydefault).●En
Select To do thisPort Options (all are enabled by default) NOTE: All port options are enabled by default.●Enable/disable the Smart Card slot.●Enable/d
6 SpecificationsComputer specifications Metric U.S.DimensionsDepth26.67 cm 10.5 inWidth 35.84 cm 14.1 inHeight (front to rear) 3.23 to 3.58 cm 1.27 t
Metric U.S.Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rateNOTE: Applicable product safety standards specify thermal limits
Hard drive specifications 320-GB* 250-GB* 160-GB* 120-GB*DimensionsHeight9.5 mm 9.5 mm 9.5 mm 9.5 mmWidth 70 mm 70 mm 70 mm 70 mmWeight 101 g 101 g 1
DVD-ROM Drive specificationsApplicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18, CD-ROM (Mode 1 and 2), CD Digital Audio,CD-XA ready (Mode 2, Form 1
DVD±RW Double-Layer Combo Drive specificationsApplicable disc Read:CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I,CD-I Bridg
DVD±RW SuperMulti Double-Layer Drive specificationsApplicable disc Read:CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I,CD-I
Blu-ray Disc ROM Drive with SuperMulti DVD±R/RWDouble-Layer specificationsApplicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT,CD-ROM, CD-RO
DVD/CD-RW Combo Drive specificationsApplicable disc Read:CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I,CD-I Bridge (Photo-C
Category Description Computermodelsequippedwith M780Gsystem boardComputermodelsequipped withGL40 systemboardComputermodelsequippedwith GM45system boar
System DMA specificationsHardware DMA System functionDMA0 Not applicableDMA1* Not applicableDMA2* Not applicableDMA3 Not applicableDMA4 Direct memory
System interrupt specificationsHardware IRQ System functionIRQ0 System timerIRQ1 Standard 101-/102-Key or Microsoft Natural KeyboardIRQ2 CascadedIRQ3
System I/O address specificationsI/O address (hex) System function (shipping configuration)000 - 00F DMA controller no. 1010 - 01F Unused020 - 021 Int
I/O address (hex) System function (shipping configuration)220 - 22F Entertainment audio230 - 26D Unused26E - 26 Unused278 - 27F Unused280 - 2AB Unused
System memory map specificationsSize Memory address System function640 KB 00000000-0009FFFF Base memory128 KB 000A0000-000BFFFF Video memory48 KB 000C
7 Screw listingThis chapter provides specification and reference information for the screws and screw locks used inthe computer. All screws listed in
Where used:(1) Two screws that secure the switch cover to the computer(2) Two screws that secure the keyboard to the computerWhere used: 4 screws that
Where used: 3 screws that secure the top cover to the base enclosureSlotted Torx T8M2.5×7.0 screw 119
Phillips PM2.0×3.0 screwColor Quantity Length Thread Head diameterSilver 10 3.0 mm 2.0 mm 5.0 mmWhere used: 2 screws that secure the optical drive bra
Phillips PM2.5×6.0 captive screwColor Quantity Length Thread Head diameterBlack 4 6.0 mm 2.5 mm 5.0 mmWhere used:(1) Two captive screws that secure th
Category Description Computermodelsequippedwith M780Gsystem boardComputermodelsequipped withGL40 systemboardComputermodelsequippedwith GM45system boar
Phillips PM2.5×10.0 captive screwColor Quantity Length Thread Head diameterBlack 1 10.0 mm 2.5 mm 5.0 mmWhere used: One captive screw that secures the
Phillips PM3.0×4.0 screwColor Quantity Length Thread Head diameterSilver 4 4.0 mm 3.0 mm 5.0 mmWhere used: 4 screws that secure the hard drive bracket
Phillips PM2.5×4.0 screwColor Quantity Length Thread Head diameterSilver 2 4.0 mm 2.5 mm 5.0 mmWhere used: 2 screws that secure the WLAN module to the
Where used: 2 screws that secure the modem module to the system boardPhillips PM2.5×4.0 screw 125
Torx T8M2.0×2.0 broadhead screw (9-mm)Color Quantity Length Thread Head diameterBlack 3 2.0 mm 2.0 mm 9.0 mmWhere used: 3 screws that secure the switc
Phillips PM2.0×2.0 broadhead screw (6-mm)Color Quantity Length Thread Head diameterBlack 2 2.0 mm 2.0 mm 6.0 mmWhere used: 2 screws that secure the bu
Torx T8M2.5×4.0 screwColor Quantity Length Thread Head diameterBlack 1 4.0 mm 2.5 mm 5.0 mmWhere used: One screw that secures the top cover to the bas
Torx T8M2.5×6.0 screwColor Quantity Length Thread Heat widthBlack 13 6.0 mm 2.5 mm 5.0 mmWhere used: 8 screws that secure the display bezel to the dis
Where used: One screw that secures the system board to the base enclosureWhere used: 2 screws that secure the fan to the base enclosure130 Chapter 7
Torx T8M2.5x5.0 screwColor Quantity Length Thread Head diameterBlack 2 5.0 mm 2.5 mm 5.0 mmWhere used: 2 screws that secure the display panel to the d
Category Description Computermodelsequippedwith M780Gsystem boardComputermodelsequipped withGL40 systemboardComputermodelsequippedwith GM45system boar
Phillips PM2.5x4.0 screwColor Quantity Length Thread Head diameterBlack 7 4.0 mm 2.5 mm 5.0 mmWhere used: 4 screws that secure the speakers to the com
Where used: One screw that secures the USB board to the system boardPhillips PM2.5x4.0 screw 133
Phillips PM2.0×2.0 broadhead screw (5-mm)Color Quantity Length Thread Head diameterBlack 3 2.0 mm 2.0 mm 5.0 mmWhere used: 3 screws that secure the to
Phillips PM2.0×4.0 screwColor Quantity Length Thread Head diameterSilver 2 4.0 mm 2.0 mm 4.5 mmWhere used: 2 screws that secure the TouchPad bracket a
Where used: 2 screws that secure the optical drive connector board to the system boardWhere used: One screw that secures the Bluetooth module to the b
Phillips PM2.5×9.0 screwColor Quantity Length Thread Head diameterBlack 1 9.0 mm 2.5 mm 5.0 mmWhere used: One screw that secures the USB board to the
Phillips PM2.5×10.0 captive screwColor Quantity Length Thread Head diameterSilver 16 10.0 mm 2.5 mm 5.0 mmWhere used: 4 captive screws that secure the
Where used: 6 captive screws that secure the heat sink to the GL40 or GM45 system boards for useonly with the HP Compaq 6730s Notebook PC models (scre
8 Backup and recoveryBackup and recovery in Windows VistaOverviewTo protect your information, use the Backup and Restore Center to back up individual
To create a screen shot:1. Display the screen you want to save.2. Copy the screen image:To copy only the active window, press alt+fn+prt sc.To copy th
Category Description Computermodelsequippedwith M780Gsystem boardComputermodelsequipped withGL40 systemboardComputermodelsequippedwith GM45system boar
Using the Windows recovery toolsTo recover information you previously backed up, follow these steps:1. Click Start > All Programs > Maintenance
4. Press f11 while the “Press <F11> for recovery” message is displayed on the screen.5. Follow the on-screen instructions.Using a Windows Vista
Backup and recovery in Windows XPOverviewTo protect your information, use the Windows Backup utility (select models only) to back up files andfolders
NOTE: Be sure that the computer is connected to AC power before you start the backup process.NOTE: The backup process may take over an hour, depending
9 Connector pin assignmentsAudio-in (microphone)Pin Signal1 Audio signal in2 Audio signal in3 GroundAudio-out (headphone)Pin Signal1 Audio out, left c
Pin Signal1 Red analog2 Green analog3 Blue analog4 Not connected5 Ground6 Ground analog7 Ground analog8 Ground analog9 +5 VDC10 Ground11 Monitor detec
RJ-11 (modem)Pin Signal1 Unused2 Tip3 Ring4 Unused5 Unused6 Unused148 Chapter 9 Connector pin assignments
RJ-45 (network)Pin Signal1 Transmit +2 Transmit -3 Receive +4 Unused5 Unused6 Receive -7 Unused8UnusedUniversal Serial BusPin Signal1 +5 VDC2 Data -3
10 Power cord set requirementsThe wide range input feature of the computer permits it to operate from any line voltage from 100 to 120volts AC or from
Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Cana
Category Description Computermodelsequippedwith M780Gsystem boardComputermodelsequipped withGL40 systemboardComputermodelsequippedwith GM45system boar
11 RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in general householdwaste. Follow the local la
Perform the following steps to disassemble the display assembly:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the dis
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).5. Remove all screws (1) that secure the display pane
10. Remove the display panel frame (2) from the display panel.11. Remove the screws (1) that secure the backlight cover to the display panel.12. Lift
15. Remove the backlight cables (1) from the clip (2) in the display panel.16. Turn the display panel upside down.WARNING! The backlight contains merc
18. Remove the backlight from the backlight frame.19. Disconnect the display panel cable (1) from the LCD panel.20. Remove the screws (2) that secure
IndexAAC adapter, spare partnumbers 32AMT optionsAMT setup prompt(CTRL-P) 103firmware progress eventsupport 103firmware verbosity 103terminal emulatio
Ddevice configurations 101Diagnostics menu 100discsDriver Recovery 145Operating System 145Disk Sanitizer 99diskette driveprecautions 43product descrip
RJ-11 15RJ-45 15Kkey components 12keyboardproduct description 6removal 61spare part number 20, 37, 39, 61keypad keys 13keysesc 12fn 13function 13key
removal 92spare part numbers 23, 24, 38, 41, 92product descriptionaudio 5chipset 2diskette drive 5Ethernet 5external media cards 5graphics 2hard dr
2 External component identificationTop componentsDisplay componentsItem Component Function(1) WLAN antenna locations Send and receive signals from one
thermal module, spare partnumber 22, 40, 41tools required 42top components 9top coverremoval 74spare part number 21, 36, 74TouchPadboard 22bracket
TouchPadItem Component Function(1) TouchPad* Moves the pointer and selects or activates items on thescreen.(2) Left TouchPad button* Functions like th
Buttons, switch, lights, and speakersItem Component Function(1) Wireless light●On: An integrated wireless device, such as a wirelesslocal area network
© Copyright 2008 Hewlett-PackardDevelopment Company, L.P.AMD Athlon, AMD Sempron, and AMDTurion are trademarks of Advanced MicroDevices, Inc. Bluetoot
Item Component Function(4) Power button●When the computer is off, press the button to turn onthe computer.●When the computer is on, press the button t
Item Component Function(2) Function keys Execute frequently used system functions when pressedin combination with the fn key.(3) num lk key When press
Front componentsItem Component Function(1) Media Card Reader Supports the Memory Stick (MS), Memory Stick Pro (MSP),Secure Digital (SD) Memory Card, S
Left-side componentsItem Component Function(1) RJ-11 (modem) jack Connects a modem cable.(2) Vent Enables airflow to cool internal components.NOTE: Th
Bottom componentsItem Component Function(1) Battery bay Holds the battery.(2) Battery release latches (2) Release the battery from the battery bay.(3)
3 Illustrated parts catalogService tagThe service tag, affixed to the bottom of the computer, provides information that may be needed whentroubleshoot
Computer major componentsItem Description Spare part number(1) Display assembly (includes 2 WLAN antenna transceivers and cables) For use only with HP
Item Description Spare part number 15.4-inch WXGA display assembly (for use only in all countries and regions except Brazil) 491584-001 15.4–inch WX
Item Description Spare part number(3) LED power button board (included in the switch cover) (4) Keyboard For use only with HP Compaq 6730s Notebook
Item Description Spare part number For use in Brazil 491603-201 For use in the Czech Republic 491603-221 For use in Denmark 491603-081 For use in
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on
Item Description Spare part number(7) RJ-11 connector (included in cable kit. For HP Compaq 6730s Notebook PC models, seecable kit spare part number 4
Item Description Spare part number(17) System board (includes replacement thermal material and the ExpressCard assembly) For use only with HP Compaq 6
Item Description Spare part number AMD Sempron processor (for use only with HP Compaq 6735s Notebook PC models) ●SI-40 2.0-GHz (512-KB, L2 cache, 25
Item Description Spare part number ●For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,Argentina, Armenia, Aruba, Australi
Item Description Spare part number ●For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, andthe United States441075-001
Item Description Spare part number 1-GB 491477-001 2-GB 491479-001 PC2-5300, 667-MHz, DDR2 (for use only with HP Compaq 6735s Notebook PC models)
Plastics KitItem Description Spare part number Plastics Kit: For use only with HP Compaq 6730s Notebook PC models 491253-001 For use only with HP Co
Cable KitItem Description Spare part number Cable Kit: For use only with HP Compaq 6730s Notebook PC models 491287-001 For use only with HP Compa
Mass storage devicesItem Description Spare part number(1) Optical drive (includes bezel and bracket) For use only with HP Compaq 6730s Notebook PC mod
Item Description Spare part number 160-GB, 5400-rpm 491597-001 120-GB, 5400-rpm 491596-001Mass storage devices 31
iv Safety warning notice
Miscellaneous partsDescription Spare part numberAC adapters65-W AC adapter463958-00190-W Slimline AC adapter (for use only with HP Compaq 6730s Notebo
Description Spare part numberFor use only with HP Compaq 6735s Notebook PC models 491617-001Screw Kit contents:●Phillips PM3.0×4.0 screw●Phillips PM2.
Sequential part number listingSpare partnumberDescription246959-001 Power cord for use in the United States398393-002 Broadcom Bluetooth module for us
Spare partnumberDescription461749-001 Modem module for use in all countries and regions except Australia and New Zealand461749-011 Modem module for us
Spare partnumberDescription490371-AR1 Power cord for use in South Africa490371-BB1 Power cord for use in Israel490371-D01 Power cord for use in Argent
Spare partnumberDescription491274-001 Keyboard for use in the United States only with HP Compaq 6730s Notebook PC models 491274-031 Keyboard for use i
Spare partnumberDescription491278-001 6-cell, 47-Wh Li-ion battery for use only with HP Compaq 6730s Notebook PC models 491279-001 8-cell, 63-Wh Li-io
Spare partnumberDescription491587-001 15.4-inch WXGA BrightView display assembly (includes 2 WLAN antenna transceivers and cables) for useonly with HP
Spare partnumberDescription491603-231 Keyboard for use in Slovakia only with HP Compaq 6735s Notebook PC models491603-251 Keyboard for use in Russiaon
Spare partnumberDescription494115-001 Switch cover (includes LED power button board and cable) for use only with HP Compaq 6735s Notebook PCmodels4941
Table of contents1 Product description2 External component identificationTop components ...
4 Removal and replacement proceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and re
Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr
Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro
Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c
Unknown user passwordIf the computer you are servicing has an unknown user password, follow these steps to clear thepassword:NOTE: These steps also cl
Component replacement proceduresThis section provides removal and replacement procedures.There are as many as 76 screws, in 16 different sizes, that m
Computer feetThe computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, sparepart numbers 491257-001 (for use only wi
BatteryDescription Spare part number8-cell, 63-Wh Li-on batteryFor use only with HP Compaq 6730s Notebook PC models491279-001For use only with HP Comp
Hard driveNOTE: All hard drive spare part kits include a hard drive bracket.Description Spare part numberFor use only with HP Compaq 6730s Notebook PC
Equipment guidelines ... 46Unknown user password ...
3. Lift the right side of the hard drive bay cover (2), swing it to left, and remove the cover (3). The harddrive bay cover is included in the Plastic
8. Lift the bracket (2) straight up to remove it from the hard drive.Reverse this procedure to reassemble and install the hard drive.Component replace
WLAN moduleDescription Spare part numberIntel Wi-Fi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regions exceptPakistan, Russia, a
Description Spare part number●For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina,Armenia, Aruba, Australia, Aus
Before removing the WLAN module, follow these steps:1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn t
6. Remove the WLAN module (3) by pulling the module away from the slot at an angle.NOTE: WLAN modules are designed with a notch (4) to prevent incorre
Remove the memory module:1. Loosen the Phillips PM2.0×6.0 captive screw (1) that secures the memory module compartmentcover to the computer.2. Lift th
Optical driveNOTE: All optical drive spare part kits include an optical drive bezel.Description Spare part numberFor use only with HP Compaq 6730s Not
4. Remove the optical drive (3) from the computer.5. If it is necessary to replace the optical drive bracket, position the optical drive with the rear
Switch cover and keyboardDescription Spare part numberSwitch covers (includes LED button board and cable)For use only with HP Compaq 6730s Notebook PC
System DMA specifications ... 112System int
Description Spare part numberInternational use 491603-B31 United Kingdom 491603-031Japan 491603-291 United States 491603-001Before removing the switch
2. Remove the two slotted Torx T8M2.5×7.0 screws that secure the keyboard to the computer.3. Turn the computer display-side up, with the front toward
6. To disengage the four tabs (1) on the front of the keyboard from the computer, lift up the rear edgeof the keyboard (2) until it rests at an angle,
9. Disconnect the button board cable (1) from the system board, and remove the switch cover (2).10. Turn the switch cover over.11. Remove the two Phil
SpeakersDescription Spare part numberFor use only with HP Compaq 6730s Notebook PC models 491277-001For use only with HP Compaq 6735s Notebook PC mode
Display assemblyNOTE: All display assembly spare part kits include 2 WLAN antenna transceivers and cables.Description Spare part numberFor use only wi
Remove the display cable:1. Turn the computer right-side up, with the front toward you.2. Open the computer as far as possible.3. Disconnect the displ
2. Lift the display assembly (3) straight up and remove it.3. If it is necessary to replace the display bezel, display inverter, or display hinges, re
5. Remove the display bezel (3). The display bezel is available using spare part numbers 491257-001(for use only with HP Compaq 6730s Notebook PC mode
8. Disconnect the display panel cable (2) and the backlight cable (3) from the display inverter.9. Remove the display inverter. The display inverter i
RJ-45 (network) ... 149Un
13. Remove the display hinges (2). The left and right display hinges are available in the Hinge Kit,spare part numbers 496680-001 (for use only with H
17. If it is necessary to replace the webcam cable from the display enclosure, gently pull the webcamcables (1) from the clips and routing channels (2
Top coverDescription Spare part numberTop cover (includes TouchPad board and cable, and TouchPad button board and cable) 491254-001Before removing the
3. Remove the three Phillips PM2.0×2.0 broadhead (5-mm) screws from the optical drive bay (1), andremove the Torx T8M2.5x4.0 screw from the hard drive
6. Lift the rear edge of the top cover (1) until it disengages from the base enclosure, and then slidethe top cover (2) back until the TouchPad cable
USB connector module1. Disconnect the USB cable from the system board (1).2. Lift up the USB connector and remove the cable from the front edge of the
Bluetooth moduleNOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetoothmodule cable is included in the Cabl
4. Remove the Bluetooth module (4) from the base enclosure.Reverse this procedure to install the Bluetooth module.Component replacement procedures 79
RTC batteryNOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes allpasswords and CMOS settings to be cleared.Descrip
FanDescription Spare part numberFor use only with HP Compaq 6730s Notebook PC models 490324-001For use only with HP Compaq 6735s Notebook PC models 49
1 Product descriptionCategory Description Computermodelsequippedwith M780Gsystem boardComputermodelsequipped withGL40 systemboardComputermodelsequippe
Reverse this procedure to install the fan.NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the left sideof the
System boardNOTE: The system board spare part kit includes the ExpressCard assembly and replacement thermalmaterial.Description Spare part numberFor u
When replacing the system board, be sure that the following components are removed from the defectivesystem board and installed on the replacement sys
6. Remove the system board (4) from the base enclosure by sliding it back.Reverse this procedure to install the system board.Component replacement pro
Modem moduleDescription Spare part numberFor use in all countries and regions except Australia and New Zealand 461749-001For use only in Australia and
4. Disconnect the modem module cable (3).5. Remove the modem module.Reverse this procedure to install the modem module.Component replacement procedure
Heat sinkNOTE: The heat sink spare part kit includes replacement thermal material.Description Spare part numberFor use only with HP Compaq 6735s Noteb
3. Remove the heat sink (2).NOTE: The thermal material must be thoroughly cleaned from the surfaces of the systemboard (1) and (2), and the heat sink
6. Remove the heat sink (2).NOTE: The thermal material must be thoroughly cleaned from the surfaces of the systemboard (1), (2), and (3), and the heat
9. Remove the heat sink (2).NOTE: The thermal material must be thoroughly cleaned from the surfaces of the systemboard (1) and (2), and the heat sink
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