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Contents xi
a.
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: J Abercrombie Saved by: J Abercrombie Saved date: 12/08/98 10:17 AM
Part Number: 310296-002 File name: Toc.doc
chapter 15
C
OMPUTER
S
ETUP AND
D
IAGNOSTICS
U
TILITIES
Computer Setup Overview.............................................................15-1
Running Computer Setup ..........................................................15-2
Exiting Computer Setup ............................................................15-3
Using Compaq Utilities..................................................................15-3
Running Compaq Diagnostics .......................................................15-4
Using the Diagnostics Utilities.......................................................15-4
Running Computer Checkup (TEST)........................................15-5
Running View System Information (INSPECT).......................15-6
Using the Video Utility ..................................................................15-6
Ordering Preinstalled Software......................................................15-7
Boot Sequencing ............................................................................15-7
chapter 16
T
ROUBLESHOOTING
Troubleshooting Checklist .............................................................16-1
Solving Software Application Problems .................................16-21
appendix A
C
OMPAQ
C
USTOMER
S
UPPORT
Preparing for a Technical Support Call ..........................................A-1
Worldwide Telephone Numbers .....................................................A-2
appendix B
R
EGULATORY
N
OTICES
Regulatory Agency Series Numbers............................................... B-1
Federal Communications Commission Notice ............................... B-2
Modifications.............................................................................. B-2
Cables.......................................................................................... B-2
Declaration of Conformity for Products Marked
with the FCC Logo (United States only).................................... B-2
- REFERENCE GUIDE 1
- OCUMENTATION 2
- BUSINESS REPLY MAIL 3
- EFERENCE 4
- Contents v 5
- Contents vii 7
- Contents ix 9
- ECURITY 10
- NTELLIGENT 10
- ANAGEABILITY 10
- Contents xi 11
- LECTROSTATIC 12
- ISCHARGE 12
- PECIFICATIONS 12
- Using This Guide xiii 13
- Setting Up the Computer 14
- Connecting the Power Cord 15
- Setting Up the Software 16
- Choosing a Language 17
- Preinstalled by Compaq 17
- Completing Setup 18
- AKING A 19
- OOK AT THE 19
- Left Side Components 20
- Right Side Components 21
- Rear Components 22
- Bottom Components 23
- Status Indicator Lights 24
- SING THE 25
- EYBOARD AND 25
- OINTING 25
- Special Keys 26
- Using Hotkeys 28
- Hotkey Quick Reference 29
- Function Hotkeys 29
- Return to 29
- Original State 29
- Embedded Numeric Keypad 30
- User Programmable Keys 31
- Adding Schemes 33
- Removing Schemes 34
- Using the Pointing Stick 35
- Customizing the Settings 36
- Learning About Batteries 37
- Using a New Battery Pack 37
- Charging Battery Packs 38
- Using the Battery Gauge 39
- 4-4 Using Battery Packs 40
- Using Battery Packs 4-5 41
- Automobile/Aircraft Adapter 42
- Charged Battery Pack 43
- No Power Source Is Available 43
- 4-8 Using Battery Packs 44
- Using Battery Packs 4-9 45
- Storing Battery Packs 46
- Maximizing Battery Pack Life 46
- Recycling Used Battery Packs 47
- System Beeps 47
- Turning Beeps On or Off 48
- OWER AND 49
- ANAGEMENT 49
- Restarting the Computer 50
- Disconnecting the Computer 51
- Managing Power 51
- If You Want To: 52
- Click This Tab in 52
- Power Properties: 52
- Using ACPI Power Control 54
- Using Hibernation 54
- Enabling Hibernation 55
- Initiating Hibernation 55
- Exiting Hibernation 55
- Using Suspend 56
- Initiating Suspend 57
- Exiting Suspend 57
- Using Timeouts 58
- Setting the Screen Saver 59
- ORKING WITH 60
- EMOVABLE 60
- RIVES AND 60
- Caring for Removable Drives 61
- Using the Diskette Drive 62
- Inserting a Diskette 63
- Removing a Diskette 64
- XPANSION 65
- 3500 Expansion Unit 67
- MultiBay Devices 69
- Using the Optical Disc Bay 72
- ONNECTING 75
- XTERNAL 75
- Pointing Device 76
- Connecting a Serial Printer 76
- Connecting a Parallel Printer 77
- Connecting Infrared Equipment 78
- Connecting USB Peripherals 79
- PC Card Types 82
- Inserting a PC Card 82
- Removing a PC Card 84
- PC Card Device Drivers 85
- Changing PC Card Settings 85
- Managing PC Card Power 86
- Zoomed Video 86
- Stopping a PC Card 86
- Audio Components Overview 87
- Audio Components 88
- Using Internal and External 89
- Speakers/Headphones 89
- Controlling Audio Volume 90
- PGRADING THE 91
- Upgrading the Hard Drive 94
- Adding a DVD-ROM Drive 94
- AINTENANCE AND 95
- UIDELINES 95
- Caring for the Display 96
- Traveling with the Computer 97
- Shipping the Computer 98
- Operating Temperatures 98
- Using the Cable Lock 100
- Using Passwords Properties 101
- Using the Power-On Password 101
- Windows 95 or Windows NT 102
- IMPORTANT: 103
- Country Key Character 104
- Using the Quick Controls 107
- Enabling the Quick Controls 108
- Initiating the Quick Controls 108
- Using the Setup Password 109
- Entering the Setup Password 110
- Changing the Setup Password 110
- Deleting the Setup Password 113
- DriveLock Overview 115
- 13-18 Security Features 116
- Security Features 13-19 117
- Changing the User Password 118
- Removing DriveLock Protection 119
- Changing the Master Password 120
- Asset Management 122
- Fault Management 123
- Security Management 124
- Configuration Management 124
- OMPUTER 125
- ETUP AND 125
- IAGNOSTICS 125
- TILITIES 125
- Running Computer Setup 126
- Using Compaq Utilities 127
- Running Compaq Diagnostics 128
- Using the Video Utility 130
- Boot Sequencing 131
- ROUBLESHOOTING 132
- Solving Audio Problems 133
- Solving Battery Problems 135
- Solving Hard Drive Problems 140
- Solving Keyboard Problems 142
- Solving Memory Problems 142
- Solving PC Card Problems 145
- Problem Possible Cause 147
- Solution 147
- Solving Power Problems 148
- Solving Printer Problems 149
- Solving Screen Problems 150
- Solving Infrared Problems 154
- Continued 155
- Solving USB Problems 156
- USTOMER 157
- Worldwide Telephone Numbers 158
- Location 159
- Code Telephone Number 159
- EGULATORY 165
- Modifications 166
- Canadian Notice 167
- Avis Canadien 167
- European Notice 167
- Japanese Notice 168
- German Ergonomics Notice 168
- Airline Travel Notice 168
- Energy Star Compliance 168
- Battery Notice 169
- Power Cords 169
- AC Adapter 170
- Laser Safety 170
- Regulatory Notices B-7 171
- Grounding Methods 173
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