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Troubleshooting
Maintenance and Service Guide 2–7
Flowchart 2.1—Initial Troubleshooting
Connecting
to network
or modem?
Begin
troubleshooting.
Is there
power?
Is the OS
loading?
Is there video?
(no boot)
Is there
sound?
Beeps,
LEDs, or error
messages?
Keyboard/
pointing
device
working?
Go to
“Flowchart
2.17—Nonfunc-
tioning Device.”
Go to
“Flowchart
2.2—No Power,
Part 1.”
Go to
“Flowchart
2.6—No Video,
Part 1.”
All drives
working?
Y
Y
Y
Y
Y
Y
Y
Y
N
N
N
N
N
End
N
N
N
Go to
“Flowchart
2.9—No Operating
System (OS)
Loading.”
Go to
“Flowchart
2.15—No Audio,
Part 1.”
Go to
“Flowchart
2.18—Nonfunc-
tioning Keyboard”
or “Flowchart
2.19—Nonfunc-
tioning Pointing
Device.”
Check
LED board,
speaker
connections.
Go to
“Flowchart
2.20—No
Network/Modem
Connection.”
- Maintenance and Service 1
- Maintenance and Service Guide 2
- Second Edition: June 2006 2
- First Edition: January 2006 2
- Contents 3
- 3 Illustrated Parts Catalog 4
- Product Description 7
- 1.1 Features 8
- 1.2 Resetting the Computer 10
- 1.3 Power Management 11
- 1.4 External Components 12
- Table 1-1 13
- Front Components 13
- Table 1-2 14
- Right-Side Components 14
- Table 1-3 15
- Rear Panel Components 15
- Table 1-4 16
- Left-Side Components 16
- Standard Keyboard Components 18
- Table 1-5 19
- Top Components 20
- Table 1-6 21
- TouchPad Components 22
- Table 1-7 23
- Table 1-8 24
- Bottom Components 24
- 1.5 Design Overview 26
- Troubleshooting 27
- Selecting from the File Menu 28
- Table 2-2 29
- Security Menu 29
- Table 2-3 30
- Diagnostics Menu 30
- Table 2-4 31
- System Configuration Menu 31
- Table 2-5 32
- (if applicable) 40
- Connection 52
- Illustrated Parts Catalog 53
- 3.2 Computer Major Components 54
- Table 3-1 55
- Major Components 56
- Table 3-2 65
- 3.4 Plastics Kit 66
- 3.5 Cable Kit 67
- 3.6 Mass Storage Devices 68
- Table 3-5 69
- Mass Storage Devices 69
- Table 3-6 70
- Spare Part Information 70
- Table 3-7 72
- Removal and Replacement 77
- Preliminaries 77
- 4.2 Service Considerations 78
- 4.3 Preventing Damage to 79
- Removable Drives 79
- Precautions 81
- 4.6 Workstation Precautions 82
- 4.7 Grounding Equipment and 83
- Procedures 85
- 5.1 Serial Number 86
- Disassembly Sequence Chart 87
- Disassembly 89
- Removing the Battery 90
- 5.4 Hard Drive 91
- Removing the Hard Drive Cover 92
- Removing the Hard Drive 93
- Removing the Hard Drive Frame 94
- 5.5 Computer Feet 95
- 5.6 Memory Module 96
- Removing the Memory Shield 98
- Removing the Memory Module 99
- (Section 5.6) 100
- Spare Part Number Information 100
- 5.8 RTC Battery 102
- 5.9 Optical Drive 103
- Removing the Optical Drive 104
- 5.10 Switch Cover 106
- Removing the Switch Cover 107
- 5.11 Keyboard 108
- Releasing the Keyboard 109
- Removing the Keyboard 110
- 5.12 Display Assembly 111
- Display Screws 112
- Removing the Display Assembly 114
- Removing the Display Bezel 117
- Removing the Display Hinges 123
- 5.13 Base Enclosure 125
- Enclosure Screws, Part 1 126
- Removing the Base Enclosure 129
- 5.14 Bluetooth Module 130
- Removing the Bluetooth Module 131
- 5.15 System Board 132
- Removing the USB/Audio Board 136
- Removing the System Board 137
- Modem Cables 138
- Removing the Speakers 139
- 5.16 Display Release Button 140
- Removing the TouchPad Cable 141
- Removing the TouchPad Bracket 142
- 5.17 LED Board 144
- Removing the LED Board 145
- 5.18 Heat Sink 146
- Removing the Heat Sink 147
- Replacing the Thermal Paste 148
- 5.19 Processor 149
- 5.20 Fan Assembly 153
- 8. Remove the fan assembly 2 156
- 5.21 PC Card Assembly 157
- Removing the PC Card Assembly 159
- 5.22 ExpressCard Assembly 160
- Specifications 163
- (Continued) 164
- Table 6-2 165
- 15.4-inch, WXGA, Display 165
- Table 6-3 166
- Hard Drives 166
- Table 6-4 168
- DVD/CD-RW Combo Drive 168
- Table 6-5 170
- Table 6-6 172
- System Interrupts 172
- Table 6-7 174
- System I/O Addresses 174
- Table 6-8 177
- System Memory Map 177
- Table 6-9 178
- System DMA 178
- Screw Listing 179
- Table A-2 180
- Table A-3 181
- Table A-4 182
- Phillips PM2.5×5.0 Screw 182
- (Continued) 183
- Table A-5 193
- Phillips PM2.0×3.0 Screw 193
- Table A-6 194
- Phillips PM2.0×4.0 Screw 194
- Table A-7 198
- Phillips PM2.5×13.0 Screw 198
- Table A-8 201
- Phillips PM2.5×9.0 Screw 201
- Table A-9 202
- Phillips PM2.5×7.0 Screw 202
- Table A-10 204
- Phillips PM1.5×3.0 Screw 204
- Table A-11 205
- Table A-12 207
- Slotted SM1.5×9.0 Screw 207
- Table A-13 208
- Phillips PM3.0×6.0 Screw 208
- Software Update 209
- Updating the BIOS 210
- Software Update and Recovery 211
- Recovering System Information 213
- Backing Up Your Information 214
- Using System Restore Points 215
- Creating Recovery Discs 216
- Performing a Recovery 219
- Hard Drive 220
- Updating Reinstalled Software 222
- Display Component Recycling 223
- Removing the LCD Panel 228
- LCD panel 229
- Removing the LCD Panel Frame 230
- Removing the Backlight Frame 233
- Removing the Backlight 234
- Releasing the LCD Panel 235
- 23. Remove the LCD panel 236
- Connector Pin Assignments 237
- Table D-2 238
- RJ-45 (Network) 238
- Table D-3 239
- S-Video-Out 239
- Table D-4 240
- External Monitor 240
- Table D-5 241
- RJ-11 (Modem) 241
- Table D-6 242
- Audio-In (Microphone) 242
- Table D-7 242
- Audio-Out (Headphone) 242
- Power Cord Set Requirements 243
- General Requirements 244
- Country-Specific Requirements 245
- F1 to F12 keys 1–13 249
- Fn key 1–13 249
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