Compaq ProLiant ML330e Guia do Utilizador

HP ProLiant ML330 G6 Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage sys

Component identification 10 *Slots 1 and 2 are available only when an optional PCI-X extender board is installed. Rear panel LEDs and buttons

Troubleshooting 100 Service notifications To view the latest service notifications, refer to the HP website (http://www.hp.com/go/bizsupport). Selec

Troubleshooting 101 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure

Troubleshooting 102 Item See 5 "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Do

Troubleshooting 103 Server power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber.

Troubleshooting 104 • The external health LED is red or amber. • The internal health LED is red or amber. NOTE: For the location of server LE

Troubleshooting 105

Troubleshooting 106 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system at

Troubleshooting 107 Item See 13 • "Server information you need" in the HP ProLiant Servers Troubleshooting Guide located on the Document

Troubleshooting 108 OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system • Server does not boot Sma

Troubleshooting 109 Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents • Se

Component identification 11 System board components For this server, some system board slots and connectors are reserved. Item Description 1 H

Troubleshooting 110 Possible causes: • Improperly seated or faulty internal or external component • Unsupported component installed • Redundancy

Troubleshooting 111 POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in t

Troubleshooting 112 WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary information in the server documentation before r

Battery replacement 113 Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the ba

Regulatory compliance notices 114 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory complianc

Regulatory compliance notices 115 radio communications. However, there is no guarantee that interference will not occur in a particular installation

Regulatory compliance notices 116 This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Regulatory compliance notices 117 This symbol on the product or on its packaging indicates that this product must not be disposed of with your othe

Regulatory compliance notices 118 Class B equipment Chinese notice Class A equipment Laser compliance This product may be provided with an optic

Regulatory compliance notices 119 For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized

Component identification 12 Item Description 23 System power connector 24 Fan 1 connector 25 Fan 1.5 or 2 connector 26 Fan 3 connector 27 Reserved

Electrostatic discharge 120 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions y

Specifications 121 Specifications Environmental specifications Specification Value Temperature Operating1 10°C to 35°C (50°F to 90°F) Non-opera

Specifications 122 Power supply specifications Depending on installed options, the server is configured with one of the following power supplies: •

Technical support 123 Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical s

Technical support 124 • Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, howe

Technical support 125 Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzion

Technical support 126 CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert. Für bestimmte Standort

Technical support 127 Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedo

Technical support 128 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente

Technical support 129

Component identification 13 NMI functionality An NMI crash dump enables administrators to create crash dump files when a system is hung and not resp

Technical support 130

Acronyms and abbreviations 131 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility ADU Array Diagnostics Utility AMP Ad

Acronyms and abbreviations 132 NMI non-maskable interrupt NVRAM non-volatile memory ORCA Option ROM Configuration for Arrays PCIe peripheral comp

Acronyms and abbreviations 133 SMP Server Migration Pack TPM trusted platform module UDIMM Unregistered Dual In-Line Memory Module UID unit ident

Index 134 A access panel 21, 22 additional information 95 air baffle 22 air baffle, configuring 22 airflow requirements 28, 29 ASR (Automa

Index 135 Federal Communications Commission (FCC) notice 114, 115 flowcharts 100, 101, 103, 106, 108, 109 front bezel 20 front panel buttons

Index 136 phone numbers 123 POST error messages 111 POST problems flowchart 106 power cord 96, 119 power distribution unit (PDU) 30 Power

Index 137 tape drives 60, 62 technical support 123 telephone numbers 123 temperature requirements 29 tool, processor 35 tower bezel, remov

Component identification 14 Item LED description Status Off = Normal 5 Fan 1 failure Amber = Fan has failed or is missing. Off = Normal 6 Fan 1.5

Component identification 15 System LED and Color Internal Health LED Color Status Power supply (amber) Red One or more of the following conditions

Component identification 16 The memory subsystem may be populated with either RDIMMs or UDIMMs, but mixing the two types is not supported. To determ

Component identification 17 SAS and SATA device numbers • Standard configuration • Optional configuration with hard drive expansion cage

Component identification 18 Hot-plug SATA or SAS hard drive LEDs Item LED description Status 1 Fault/UID status Amber = Drive failure Flashin

Component identification 19 Fan locations • Standard fan configuration • Redundant fan configuration

© Copyright 2009, 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warr

Operations 20 Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server WARNING: To reduc

Operations 21 2. Using the key provided with the server, unlock the bezel. 3. Remove the bezel, as needed. Extend the server from the rack N

Operations 22 3. Loosen the access panel screws. 4. Slide the access panel back about 1.5 cm (0.5 in). 5. Lift and remove the access panel. CA

Operations 23 o Open or remove the tower bezel, as needed ("Open or remove the tower bezel" on page 20). o Extend the server from the ra

Operations 24 CAUTION: Always populate each media bay with either a device or a blank. Proper airflow can only be maintained when the bays are pop

Operations 25 3. Remove the access panel (on page 21). 4. Place the tower server on its side. 5. Remove the air baffle (on page 22). 6. Disconne

Operations 26 o Open or remove the tower bezel, as needed ("Open or remove the tower bezel" on page 20). o Extend the server from the ra

Operations 27 9. Using the wrench from the kit, install the mezzanine support stand-offs. 10. Install the processor board. 11. Using the screws

Setup 28 Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and

Setup 29 • Leave a minimum clearance of 121.9 cm (48 in) from the back of the rack to the back of another rack or row of racks. HP servers draw in

Contents 3 Contents Component identification ...

Setup 30 (code for Protection of Electronic Computer/Data Processing Equipment). For electrical power ratings on options, refer to the product ratin

Setup 31 WARNING: To reduce the risk of personal injury or equipment damage when unloading a rack: • At least two people are needed to safely unl

Setup 32 WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The grounding

Setup 33 3. Attach the straps to the tray. 4. Place the server on the tray, and then secure the server to the tray. CAUTION: To prevent damag

Setup 34 6. Slide the locking bracket forward, and then tighten the thumbscrews. Installing the operating system To operate properly, the server

Hardware options installation 35 Hardware options installation Introduction If more than one option is being installed, read the installation instru

Hardware options installation 36 2. Power down the server (on page 20). 3. Disconnect all power cords from the power source. 4. Disconnect power

Hardware options installation 37 12. Open the processor locking lever and the processor socket retaining bracket. Do not remove the processor socke

Hardware options installation 38 14. Align the processor installation tool with the socket, and then install the processor. THE PINS ON THE SYSTEM

Hardware options installation 39 15. Press the tabs on the processor installation tool to separate it from the processor, and then remove the tool.

Contents 4 Introduction ...

Hardware options installation 40 17. Remove the heatsink protective cover. 18. Install the heatsink. Be sure the airflow arrow on the heatsink po

Hardware options installation 41 25. Power up the server (on page 20). Memory options IMPORTANT: This server does not support mixing RDIMMs an

Hardware options installation 42 one rank is accessible at a time. The server memory control subsystem selects the proper rank within the DIMM when

Hardware options installation 43 • If there is one quad-rank LVDIMM per channel on any populated memory channel in the system running at 1066 MHz,

Hardware options installation 44 • Populate DIMM slots for a processor only if the processor is installed. • To maximize performance in multi-proc

Hardware options installation 45 • In multi-processor configurations, each processor must have a valid Lockstep Memory configuration. • In multi-p

Hardware options installation 46 • DIMMs installed on channel 1 and channel 2 of an installed processor must be identical. • In multi-processor co

Hardware options installation 47 • Each processor must have a valid Online Spare configuration. • In multi-processor configurations, each processo

Hardware options installation 48 3. Remove the access panel (on page 21). 4. Remove the air baffle (on page 22). 5. Open the DIMM slot latches. 6

Hardware options installation 49 WARNING: To reduce the risk of electric shock or damage to the equipment, do not connect the power cord to the po

Contents 5 Redundant ROM support ... 90

Hardware options installation 50 2. Remove the power supply blank. WARNING: To reduce the risk of electric shock or damage to the equipment, d

Hardware options installation 51 2. Do one of the following: o Open or remove the tower bezel, as needed ("Open or remove the tower bezel&quo

Hardware options installation 52 b. Fan 2 cable to fan 2 connector 11. Install the air baffle. 12. Install the access panel (on page 22). 13. Do

Hardware options installation 53 2. Prepare the drive for installation. 3. Install the hard drive. 4. Determine the status of the drive by obse

Hardware options installation 54 4. Remove the air baffle (on page 22). 5. Using a T-15 Torx screwdriver, remove the hard drive cage blank. 6. I

Hardware options installation 55 The server is not shown for clarity. 8. Do one of the following: o If using a SATA/SAS RAID controller, install

Hardware options installation 56 4. Remove the air baffle (on page 22). 5. Using a T-15 Torx screwdriver, remove the hard drive cage blank. CA

Hardware options installation 57 Be sure to thread the cables through the rear of the non-hot-plug expansion cage into the server. 9. Connect the

Hardware options installation 58 Identifying guide screws When installing drives in the removable media bay, guide screws must be installed so that

Hardware options installation 59 6. Install the guide screws on the optical drive. 7. Install the optical drive. 8. Connect the power cable to

Contents 6 Power cord statement for Japan ...

Hardware options installation 60 9. Connect the optical drive cable to the rear of the optical drive and to the SATA connector on the system board.

Hardware options installation 61 6. Install the guide screws. 7. Install the tape drive. 8. Connect the power cable to the rear of the drive.

Hardware options installation 62 9. Connect the USB tape drive cable to the rear of the drive and to the USB tape drive connector on the system boa

Hardware options installation 63 6. Install the guide screws. 7. Install the tape drive. 8. Install a SAS controller ("Installing expansio

Hardware options installation 64 10. Connect the tape drive cable to the rear of the drive and to the SAS controller. 11. Remove the applicable b

Hardware options installation 65 4. Open the slot cover retainer. 5. Remove the slot cover. CAUTION: To prevent improper cooling and thermal

Hardware options installation 66 3. Remove the access panel (on page 21). 4. Remove the expansion slot cover ("Removing the expansion slot co

Hardware options installation 67 7. Remove the protective film from the PCI-X expansion cage bracket. 8. Disconnect the power cable from the exte

Hardware options installation 68 12. Connect the power extender cables, provided in the option kit, to the power cables in the server. For clarity,

Hardware options installation 69 19. Do one of the following: o Close or install the tower bezel, as needed. o Slide the server back into the rac

Component identification 7 Component identification Front panel components Item Description 1 Optical drive 2 USB connectors (2) 3 Standard ha

Hardware options installation 70 IMPORTANT: The battery pack might have a low charge when installed. In this case, a POST error message is display

Hardware options installation 71 7. Connect the cable to the cache module. 8. Install the battery pack. 9. Route the cable. 10. Install the ac

Hardware options installation 72 To install the component: 1. Back up all data. 2. Close all applications. 3. Power down the server (on page 20).

Hardware options installation 73 8. Install the capacitor pack. 9. Route the cable. 10. Install the access panel (on page 22). 11. Do one of th

Hardware options installation 74 Dedicated iLO 2 port module option To install the component: 1. Power down the server (on page 20). 2. Do one of

Hardware options installation 75 6. Using a T-15 Torx screwdriver, secure the dedicated iLO 2 management port module. 7. Install the access panel

Hardware options installation 76 • When installing or replacing hardware, HP service providers cannot enable the TPM or the encryption technology.

Hardware options installation 77 7. Install the TPM board. Press down on the connector to seat the board ("System board components" on pa

Hardware options installation 78 key/password is required to enter Recovery Mode after BitLocker™ detects a possible compromise of system integrity.

Cabling 79 Cabling Non-hot-plug SATA hard drive cabling Item Description 1 Media bay 11 2 Media bay 10 3 Media bay 9 4 Hard drive bay (hard dr

Component identification 8 Front panel LEDs and buttons Item Description Status 1 System health LED Green = System health is normal. Amber = Sy

Cabling 80 Non-hot-plug SATA/SAS hard drive cabling Item Description 1 Media bay 11 2 Media bay 10 3 Media bay 9 4 Hard drive bay (hard drives

Cabling 81 Item Description 3 Media bay 9 4 Hard drive bay (hard drives 1-4) Non-hot-plug hard drive single power cabling The hard drive backpla

Cabling 82 Hot-plug hard drive single power cabling The hard drive backplane uses the 4-pin power connectors. When connecting SATA hard drives, be

Cabling 83 Non-hot-plug hard drive redundant power cabling The hard drive backplane uses the 4-pin power connectors. When connecting SATA hard driv

Cabling 84 Hot-plug hard drive redundant power cabling The hard drive backplane uses the 4-pin power connectors. When connecting SATA hard drives,

Configuration and utilities 85 Configuration and utilities Configuration tools SmartStart software SmartStart is a collection of software that optim

Configuration and utilities 86 refer to the SmartStart Scripting Toolkit User Guide on the HP website (http://h18004.www1.hp.com/products/servers/ma

Configuration and utilities 87 NOTE: If the boot drive is not empty or has been written to in the past, ORCA does not automatically configure the

Configuration and utilities 88 6. Press the Enter key. 7. Press the Esc key to exit the current menu or press the F10 key to exit RBSU. For more i

Configuration and utilities 89 For more information regarding the default configurations that ORCA uses, refer to the HP ROM-Based Setup Utility Use

Component identification 9 Rear panel components Item Description 1 Dedicated iLO 2 management port (optional) 2 Serial connector 3 10/100/1000

Configuration and utilities 90 The ROMPaq utility checks the system and provides a choice (if more than one exists) of available firmware revisions.

Configuration and utilities 91 NOTE: The server ships with the same version programmed on each side of the ROM. Safety and security benefits W

Configuration and utilities 92 HP Insight Diagnostics survey functionality HP Insight Diagnostics (on page 91) provides survey functionality that ga

Configuration and utilities 93 • HP Insight Remote Support Advanced: This software provides comprehensive remote monitoring and proactive service s

Configuration and utilities 94 Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30

Troubleshooting 95 Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common

Troubleshooting 96 Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous condition

Troubleshooting 97 WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The

Troubleshooting 98 2. Record any error messages displayed by the system. 3. Remove all diskettes, CD-ROMs, DVD-ROMs, and USB drive keys. 4. Power

Troubleshooting 99 When requested to break the server down to the minimum configuration, uninstall the following components, if installed: • All ad