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Leadership Manageability

Examples of base management functions available with IBM Director include system discovery, hardware

and software inventory, monitoring, event alerting, automated event responses, and robust group

management from a central location. Data is maintained within a centralized SQL data repository, so

even if a system is powered off, the most recent information gathered is always available.

In conjunction with the IBM Director Agent, IBM Director communicates with physical (e.g., BIOS, LAN

adapters, storage devices) and logical devices (e.g., networks, operating systems, registry, or

applications) to surface data and monitor status. Data and alerts are organized into specialized CIM

providers with objects that expose properties, events and methods. CIM properties and events can be

translated into SNMP variables and traps.

IBM Director provides many capabilities not found in any of the systems management software provided

by Compaq, Dell or Hewlett Packard. Of particular interest are the following specific features of IBM

Director not found in any of the competitive offerings:

y Agent Support on Non-IBM Systems - IBM Director can manage non-IBM Intel

processor-based personal computers that conform to the Wired for Management 2.0 industry

specification. Furthermore, IBM provides the client software for installation on non-IBM hardware.

None of the competitors provide agent code for hardware that is not their own. [SMBIOS

2.1 compliant]

y Capable of Multiple Actions to Single Events - Event Action Plans can be set to perform

multiple actions from a single system in response to a single event, such as displaying a Ticker

Tape console message or posting a message to a Newsgroup, which none of the competitors

can perform.

y Calendar-based Event Scheduler - Enables IT administrators to execute any noninteractive

IBM Director function at a desired time. This includes running a capacity management report,

performing an inventory scan, or powering a system on/off.

y Software Inventory - This feature can discover de facto industry-standard applications; also,

definitions for custom applications can be added manually to allow discovery, categorization and

more detailed software information such as path, title, version, etc.

y Secure Management of Groups of Systems - User profiles can be set up in IBM Director to

allow access to specific management Tasks and Groups on a per user basis. For example, an

account could be set up to allow a help desk staffer only the viewing of system monitors, whereas

a system administrator account could have full access to all Tasks. Additionally, an account can

be granted rights to access only systems belonging to certain groups. Since the competition’s

security is SNMP-based, the only security is full access or no access.

y Most robust monitoring and alerting handling - IBM Director includes exceptionally robust

monitoring functionality. IBM Director can generate alerts based on the Windows Event Log, as

well as monitor any of the “NT Performance Monitors.” The competitive products have very

limited threshold capabilities.

y Software Rejuvenation - In networked servers software often exhibits an increasing failure rate

over time, due to programming errors, data corruption, numerical error accumulation, etc. These

errors can spawn threads or processes that are never terminated, or they can result in memory

leaks or file systems that fill up over time. These effects constitute a phenomenon known as

"software aging," which can lead to unplanned server outages. Advanced IBM analytical

techniques allow IBM Director Software Rejuvenation to monitor trends and predict certain

system outages based on the experience of system outages on a given server. Alerts of this sort

act as Predictive Failure Analysis

for software, giving an administrator the opportunity to

schedule servicing (rejuvenation) at a convenient time in advance of an actual failure and avoid

costly downtime. Software Rejuvenation can be scheduled to reset all or part of the software

system with no need for operator intervention. When software rejuvenation reinitializes a server,

the server’s software failure rate returns to its initial lower level because resources have been

A Functional Comparison of Systems Management Tools Page 3 of 15

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