Compaq HSZ80 Manual de Serviço

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Página 1 - Compaq Computer Corporation

HSZ80 Array Controller ACS Version 8.3Maintenance and Service GuideFirst Edition (December 1998)Part Number EK-HSZ80-SV. A01/388221-001Compaq Computer

Página 2

x Backup Battery Failure Event Sense Data Response . . . . . . . . . . . . . . . . . . . 5–11Subsystem Built-In Self Test Failure Event Sense Data R

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3–10 Upgrading the Subsystem 7. Enter Y(es) and follow the on-screen prompts.8. After the patch is installed, press the controller’s reset button

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3–11Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide5. Enter option 2, Delete Patches, to delete patches. CLCP displays the

Página 5 - Contents

3–12 Upgrading the Subsystem Listing Software PatchesUse the following steps to list software patches:1. Connect a PC or terminal to the controll

Página 6

3–13Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide4. Enter option 3, List Patches, to list patches. CLCP displays the fol

Página 7 - Chapter 3

3–14 Upgrading the Subsystem Upgrading Firmware on a DeviceUse HSUTIL to upgrade a device with firmware located in contiguous blocks at a specifi

Página 8 - Chapter 4

3–15Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide HSUTIL cannot install firmware on devices that have been configured a

Página 9 - Chapter 5

3–16 Upgrading the Subsystem HSUTIL displays the following:HSUTIL Main Menu: 0. Exit 1. Disk Format 2. Disk Device Code Load 3. Tape Device Code

Página 10

3–17Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideUpgrading to a Dual-Redundant Controller ConfigurationUse the following

Página 11 - Chapter 7

3–18 Upgrading the Subsystem 3. Enter N(o). FRUTIL displays the FRUTIL Main menu:FRUTIL Main Menu: 1. Replace or remove a controller or cache mod

Página 12

3–19Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide6. Enter Y(es) and press return. FRUTIL displays the following:Quiescin

Página 13

xiCompaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideChapter 6Connectors, Switches, and LEDsController Front Panel . . . . .

Página 14

3–20 Upgrading the Subsystem CAUTION: The ECB must be disabled—the status light is not lit and is not blinking—before connecting the ECB cable t

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3–21Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide13. Press return to continue. If the other controller did not restart,

Página 16

3–22 Upgrading the Subsystem Upgrading Cache MemoryThe cache module may be configured as shown in Figure 3–4 and Table 3–2. Figure 3–4. Cache-Mo

Página 17 - About this Guide

3–23Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideIn order to upgrade cache memory, the controller must be shut down. Use

Página 18 - Precautions

3–24 Upgrading the Subsystem Figure 3–5. DIMM ComponentsTable 3–3 DIMM ComponentsLocation Description➀DIMM➁DIMM Slot➂DIMM Retaining ClipCXO6577

Página 19 - Maintenance Port Precautions

3–25Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide8. If you are replacing DIMMs, press down on the DIMM retaining levers

Página 21 - Special Notices

4–1Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideChapter 4TroubleshootingThis chapter provides guidelines for troubleshoo

Página 22 - Required Tools

4–2 Troubleshooting Running the Controller’s Diagnostic Test During start up, the controller automatically tests its device ports, host port, cac

Página 23 - Related Publications

4–3Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideThis four-minute polling continues for up to 10 hours—the maximum time i

Página 25 - General Description

4–4 Troubleshooting Troubleshooting ChecklistThe following checklist provides a general procedure for diagnosing the controller and its supportin

Página 26 - Exploded View

4–5Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideIf the controller has failed to the extent that it cannot support a loca

Página 27

4–6 Troubleshooting Troubleshooting TableUse the troubleshooting checklist that begins on page 4–4 to find a symptom, then use this table to veri

Página 28 - HSZ80 Array Controller

4–7Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideReset button blinking; other LEDs also lit.Device in error or FAIL set o

Página 29

4–8 Troubleshooting Controller previously set for failover.Ensure that neither controller is configured for failover.Use the SET NOFAILOVER comma

Página 30 - Cache Module

4–9Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideNonmirrored cache; controller reports failed DIMM in cache module A or B

Página 31 - Table 1–4 EMU

4–10 Troubleshooting Mirrored cache; controller reports cache or mirrored cache has failed.Primary data and its mirrored copy data are not identi

Página 32

4–11Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideInvalid cache. Mirrored-cache mode discrepancy. This may occur after yo

Página 33 - Replacement Procedures

4–12 Troubleshooting Cache module may erroneously contain unflushed write-back data. This may occur after you’ve installed a new controller. Its

Página 34 - Preparation Procedures

4–13Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideCannot add device. Illegal device. See product-specific release notes t

Página 35 - CXO6584A

xiiiCompaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideFiguresThe HSZ80 Subsystem . . . . . . . . . . . . . . . . . . . . . .

Página 36 - Replacement Procedures

4–14 Troubleshooting Cannot configure storagesets.Incorrect command syntax.See HSZ80 Array Controller ACS Version 8.3 Configuration and CLI Refer

Página 37 - Shutting Down the Subsystem

4–15Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideUnit is available but not online.This is normal. Units are “available”

Página 38

4–16 Troubleshooting Host’s log file or maintenance terminal indicates that a forced error occurred when the controller was reconstructing a RAID

Página 39 - Restarting the Subsystem

4–17Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideFault-Tolerance for Write-Back CachingThe cache module supports nonvola

Página 40

4–18 Troubleshooting Table 4–2 Cache Policies and Cache Module Status Cache Module Status Cache PolicyCache A Cache B Unmirrored Cache Mirrored

Página 41

4–19Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideDIMM or cache memory controller chip failureGood Data integrity: Write-

Página 42

4–20 Troubleshooting Cache Board FailureGood Same as for DIMM failure. Data integrity: Controller A recovers all of its write-back data from the

Página 43

4–21Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideLess than 50% chargedAt least 50% chargedData loss: No.Cache policy: Co

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4–22 Troubleshooting Failed At least 50% chargedData loss: No.Cache policy: Controller A supports write-through caching only; controller B suppor

Página 45 - Controller Configuration

4–23Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideFailed Less than 50% chargedData loss: No.Cache policy: Both controller

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xivCompaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideTemplate 11 - Nonvolatile Parameter Memory Component Event Sense Data Re

Página 47 - SHOW THIS_CONTROLLER FULL

4–24 Troubleshooting Significant Event ReportingThe controller’s fault-management software reports information about significant events that occu

Página 48

4–25Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideNOTE: If the reset button is flashing and an LED is lit continuously,

Página 49 - SET NOFAILOVER

4–26 Troubleshooting ❍●❍❍●●13 Controller Module memory parity is not working.Replace controller. ❍●❍●❍❍14 Controller Module memory controller ti

Página 50

4–27Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideSolid OCP Pattern Display ReportingSome events cause a steady pattern t

Página 51

4–28 Troubleshooting ●●●●❍❍3C NVPM write loop hang.Attempt to write data to NVPM failed.Replace controller. ●●●❍●●3B NVPM read loop hang.Attempt

Página 52

4–29Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide ●●❍❍●●33 NVPM structure revision too low.NVPM structure revision numbe

Página 53 - RUN FRUTIL

4–30 Troubleshooting ●❍●●●❍2E Multiple cabinets have the same SCSI ID.More than one cabinet have the same SCSI ID .Reconfigure PVA ID to uniquel

Página 54

4–31Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide ●❍●❍●❍2A All cabinet IO modules are not of the same type.Cabinet I/O m

Página 55

4–32 Troubleshooting In addition, information related to the solid OCP patterns may be displayed on the maintenance terminal using %FLL formattin

Página 56

4–33Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideLast Failure ReportingLast Failures are displayed on the maintenance te

Página 57

xvCompaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideTablesThe HSZ80 Subsystem . . . . . . . . . . . . . . . . . . . . . .

Página 58

4–34 Troubleshooting Spontaneous Event LogSpontaneous event logs are displayed on the maintenance terminal using %EVL formatting, as illustrated

Página 59

4–35Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideCLI Event ReportingCLI event reports are displayed on the maintenance t

Página 60

4–36 Troubleshooting Utilities and ExercisersThe controller’s software includes the utilities and exercisers to assist in troubleshooting and mai

Página 61

4–37Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideDisplaying Failure EntriesThe controller stores the 16 most recent last

Página 62

4–38 Troubleshooting The following example shows a last-failure entry. The Informational Report—the lower half of the entry—contains the instance

Página 63

4–39Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideTranslating Event Codes Use the following steps to translate the event

Página 64

4–40 Troubleshooting The following example shows the FMU translation of a last-failure code.FMU>DESCRIBE LAST_FAILURE_CODE 206C0020Last Failur

Página 65

4–41Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideTable 4–7 describes various SET commands that you can enter while runni

Página 66

4–42 Troubleshooting SET log_type VERBOSESET log_type NOVERBOSEenable and disable the automatic translation of event codes that are contained in

Página 67

4–43Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideUsing VTDPY to Check for Communication ProblemsUse the virtual terminal

Página 68

xviCompaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideDevice-Port Status Columns . . . . . . . . . . . . . . . . . . . . . .

Página 69 - Please wait . .

4–44 Troubleshooting The state and I/O activity of the logical units, devices, and device ports in the subsystemUse the following steps to run

Página 70 - Building Block

4–45Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideYou may abbreviate the commands to the minimum number of characters nec

Página 71

4–46 Troubleshooting Table 4–9 lists the heading and contents for each column of the Xfer Rate region (indicated by bold text in Figure 4–1).Tabl

Página 72

4–47Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideChecking Controller-to-Device CommunicationsUse the VTDPY display devic

Página 73

4–48 Troubleshooting Checking Device Type and LocationThe device map region of the device display (upper left) shows all of the devices that the

Página 74

4–49Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideTable 4–11 Device Status ColumnsColumn ContentsPTL Kind of device and

Página 75 - Replacing a PVA Module

4–50 Troubleshooting Checking Device-Port Status and I/O ActivityThe device-port status region of the device display (lower left) shows the I/O c

Página 76

4–51Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideChecking Unit Status and I/O ActivityUse the cache display to see the s

Página 77 - PVA replacement complete

4–52 Troubleshooting VTDPY>DISPLAY CACHE HSZ80 S/N: CX13245768 SW: RDGMZ-0 HW: 00-00 0.0% Idle 90

Página 78 - Replacing an I/O Module

4–53Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideTable 4–13 Unit Status ColumnsColumn ContentsUnit Kind of unit (and it

Página 79

xviiCompaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideAbout this GuideThis book describes the features of the HSZ80 array con

Página 80

4–54 Troubleshooting W Write-protection state. For disk drives, a W in this column indicates that the device is hardware write-protected. This co

Página 81

4–55Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideDisk Inline Exerciser (DILX) Checking for Disk-Drive Problems Use the d

Página 82 - Replacing an EMU

4–56 Troubleshooting 4. Enter the following command to turn off the LED:LOCATE CANCELTesting the Read Capability of a Disk DriveUse the following

Página 83 - Installing an EMU

4–57Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideTesting the Read and Write Capabilities of a Disk DriveRun a DILX Basic

Página 84 - Replacing DIMMs

4–58 Troubleshooting Table 4–15 Data Patterns for Phase 1: Write TestPattern Pattern in Hexadecimal Numbers1 000028B8B3 33334 30915 0001, 0003,

Página 85 - Installing DIMMs

4–59Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideUse the following steps to test the read and write capabilities of a sp

Página 86 - Table 2–8 DIMM Components

4–60 Troubleshooting 18. Perform the initial write pass.19. Allow DILX to compare the read and write data.20. Accept the default percentage of re

Página 87 - Replacing a PCMCIA Card

4–61Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideHSUTILUse HSUTIL to upgrade the firmware on disk drives in the subsyste

Página 88

4–62 Troubleshooting Code Load and Code Patch UtilityUse Code Load/Code Patch (CLCP) utility to upgrade the controller software and the EMU softw

Página 89 - SET FAILEDSET AUTOSPARE

4–63Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideClone UtilityUse the Clone utility to duplicate the data on any unparti

Página 90 - Installing the New Member

xviii About this GuidePrecautionsFollow these precautions when carrying out the procedures in this book.Electrostatic Discharge PrecautionsStatic

Página 91 - Upgrading the Subsystem

4–64 Troubleshooting Change Volume Serial Number UtilityNOTE: Only COMPAQ authorized service personnel may use this utility. The Change Volume S

Página 92 - Upgrading Controller Software

5–1Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideChapter 5Event Reporting: Templates and CodesThis appendix describes the

Página 93 - Installing a New Program Card

5–2 Event Reporting: Templates and Codes Passthrough Device Reset Event Sense Data ResponseEvents reported by passthrough devices during host/dev

Página 94 - Downloading New Software

5–3Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideLast Failure Event Sense Data ResponseUnrecoverable conditions detected

Página 95 - RUN CLCP

5–4 Event Reporting: Templates and Codes Figure 5–2 Template 01 - Last Failure Event Sense Data Response Formatoff bit 7 6 5 4 3 2 1UnusdUnusedU

Página 96

5–5Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideMultiple-Bus Failover Event Sense Data ResponseThe HSZ80 SCSI Host Inter

Página 97 - SHOW THIS CONTROLLER

5–6 Event Reporting: Templates and Codes Figure 5–3 Template 04 - Multiple-Bus Failover Event Sense Data Response Formatoff bit 7 6 5 4 3 2 1Unu

Página 98 - Software Patches

5–7Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideFailover Event Sense Data ResponseThe HSZ80 controller Failover Control

Página 99 - CLCP displays the following:

5–8 Event Reporting: Templates and Codes Figure 5–4 Template 05 - Failover Event Sense Data Response Formatoff bit 7 6 5 4 3 2 1UnusdUnusedUnuse

Página 100 - Deleting a Software Patch

5–9Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideNonvolatile Parameter Memory Component Event Sense Data ResponseThe HSZ8

Página 101

xixCompaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideMaintenance Port PrecautionsThe maintenance port generates, uses, and ra

Página 102 - Listing Software Patches

5–10 Event Reporting: Templates and Codes Figure 5–5 Template 11 - Nonvolatile Parameter Memory Component Event Sense Data Response Formatoff bi

Página 103 - 5. Enter option 0, Exit

5–11Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideBackup Battery Failure Event Sense Data ResponseThe HSZ80 controller Va

Página 104 - Upgrading the Subsystem

5–12 Event Reporting: Templates and Codes Figure 5–6 Template 12 - Backup Battery Failure Event Sense Data Response Formatoff bit 7 6 5 4 3 2 1U

Página 105 - HSZ80 ACS Version 8.3

5–13Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideSubsystem Built-In Self Test Failure Event Sense Data ResponseThe HSZ80

Página 106

5–14 Event Reporting: Templates and Codes Figure 5–7 Template 13 - Subsystem Built-In Self Test Failure Event Sense Data Response Formatoff bit

Página 107 - Configuration

5–15Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideMemory System Failure Event Sense Data ResponseThe HSZ80 controller Mem

Página 108

5–16 Event Reporting: Templates and Codes Device Services Non-Transfer Error Event Sense Data ResponseThe HSZ80 controller Device Services softwa

Página 109

5–17Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideFigure 5–9 Template 41 - Device Services Non-Transfer Error Event Sens

Página 110

5–18 Event Reporting: Templates and Codes Disk Transfer Error Event Sense Data ResponseThe HSZ80 controller Device Services and Value Added Servi

Página 111 - HSZ80 ACS

5–19Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideFigure 5–10 Template 51 - Disk Transfer Error Event Sense Data Respons

Página 112 - Upgrading Cache Memory

While Compaq Computer Corporation believes the information included in this manual is correct as of the date of publication, it is subject to change w

Página 113 - SHUTDOWN THIS_CONTROLLER

xx About this GuideConventionsThis book uses the following typographical conventions and special notices to help you find what you’re looking for.

Página 114 - Table 3–3 DIMM Components

5–20 Event Reporting: Templates and Codes Instance CodesAn Instance Code is a number that uniquely identifies an event being reported.Instance Co

Página 115 - SET OTHER_CONTROLLER TIME=

5–21Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideNOTE: The offset values enclosed in braces ({}) apply only to the pass

Página 116

5–22 Event Reporting: Templates and Codes Table 5–1 Instance CodesInstance Code Description Template01010302 An unrecoverable hardware detected

Página 117 - Troubleshooting

5–23Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide02090064 A data compare error was detected during the execution of a co

Página 118 - Charging Diagnostics

5–24 Event Reporting: Templates and Codes 021A0064 Disk Bad Block Replacement attempt completed for a write of controller metadata to a location

Página 119 - Battery Hysteresis

5–25Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide02383A01 The CACHEB0 Memory Controller, which resides on the other cach

Página 120 - Troubleshooting Checklist

5–26 Event Reporting: Templates and Codes 02422464 Cache failover attempt failed because the other cache was illegally configured with DIMMs. Not

Página 121 - SHOW UNITS FULL

5–27Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide0252000A The last block of data returned contains a forced error. A for

Página 122 - Troubleshooting Table

5–28 Event Reporting: Templates and Codes 025A000A The command failed because the unit became inoperative prior to command completion. The Inform

Página 123 - CLI Reference Guide

5–29Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide02613801 Memory diagnostics performed during controller initialization

Página 124 - 4–8 Troubleshooting

xxiCompaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideSpecial NoticesThis book doesn’t contain detailed descriptions of standa

Página 125

5–30 Event Reporting: Templates and Codes 02695401 The device specified in the Device Locator field failed to be added to the RAIDset associated

Página 126 - 4–10 Troubleshooting

5–31Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide02745A0A The device specified in the Device Locator field had a read er

Página 127

5–32 Event Reporting: Templates and Codes 027C2201 The CACHEB0 and CACHEB1 Memory Controllers failed Cache Diagnostics testing performed on the o

Página 128 - 4–12 Troubleshooting

5–33Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide02872301 The CACHE backup battery has exceeded the maximum number of de

Página 129

5–34 Event Reporting: Templates and Codes 03052002 Device port SCSI chip reported gross error during disk operation. Note that in this instance t

Página 130 - 4–14 Troubleshooting

5–35Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide03144002 Drive reported recovered error without transferring all data.

Página 131

5–36 Event Reporting: Templates and Codes 03324002 SCSI bus selection timeout.03330002 Device power on reset.03344002 Target assertion of REQ aft

Página 132 - 4–16 Troubleshooting

5–37Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide03BE0701 The EMU for the cabinet indicated by the Associated Port field

Página 133 - Nonvolatile Memory

5–38 Event Reporting: Templates and Codes 03CC0101 An error code was reported which was unknown to the Fault Management software. Note that in th

Página 134 - 4–18 Troubleshooting

5–39Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide03D24402 SCSI bus errors during device operation. The device type is un

Página 135

xxii About this GuideRequired ToolsYou will need the following tools to service the controller, cache module, external cache battery (ECB), the Po

Página 136 - 4–20 Troubleshooting

5–40 Event Reporting: Templates and Codes 03D8450A During device initialization, the device reported the SCSI Sense Key ILLEGAL REQUEST. Indicate

Página 137

5–41Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide03DE450A During device initialization, the device reported the SCSI Sen

Página 138 - 4–22 Troubleshooting

5–42 Event Reporting: Templates and Codes 03F10502 The SWAP interrupt from the device port indicated by the Associated Port field can not be clea

Página 139

5–43Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide03F60402 The controller shelf is reporting a problem. This could mean o

Página 140 - Significant Event Reporting

5–44 Event Reporting: Templates and Codes 03FC0F01 The EMU-detected power supply fault is now fixed. Note that in this instance the Associated Ta

Página 141

5–45Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide07050064 Failover Control received a Last Gasp message from the other c

Página 142 - 4–26 Troubleshooting

5–46 Event Reporting: Templates and Codes 0C203E02 The Quadrant 0 Memory Controller (CACHEA0) detected a Data Parity error.140C213E02 The Quadran

Página 143 - Table 4–5 Solid OCP Patterns

5–47Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide82042002 A spurious interrupt was detected during the execution of a Su

Página 144 - 4–28 Troubleshooting

5–48 Event Reporting: Templates and Codes Last Failure CodesA Last Failure Code is a number that uniquely-describes an unrecoverable condition. I

Página 145

5–49Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideNOTE: Do not confuse the Last Failure Code with the Instance Code (see

Página 146 - 4–30 Troubleshooting

xxiiiCompaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideRelated PublicationsThe following table lists some of the Compaq Stora

Página 147

5–50 Event Reporting: Templates and Codes Repair ActionThe Repair Action found at byte offset 105 indicates the recommended repair action code as

Página 148 - 4–32 Troubleshooting

5–51Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide01082004 The core diagnostics reported a fault. Last Failure Parameter

Página 149 - Last Failure Reporting

5–52 Event Reporting: Templates and Codes 010F0110 All structures contained in the System Information Page and the Last Failure entries have been

Página 150 - Spontaneous Event Log

5–53Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide01170108 The I960 reported a machine fault (parity error) while an NMI

Página 151 - CLI Event Reporting

5–54 Event Reporting: Templates and Codes 011C0011 Controller execution terminated via display of solid fault code in OCP LEDs. Note that upon re

Página 152 - Utilities and Exercisers

5–55Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide01902086 The PCI bus on the controller will not allow a mAster to initi

Página 153 - Displaying Failure Entries

5–56 Event Reporting: Templates and Codes 01932588 An error has occurred on the CDAL. Last Failure Parameter [0] contains the value of read diag

Página 154 - 4–38 Troubleshooting

5–57Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide01950188 An error has occurred that caused the FX to be reset, when not

Página 155 - Table 4–6 Event-Code Types

5–58 Event Reporting: Templates and Codes 01982087 The Ibus encountered a parity error. Last Failure Parameter [0] contains the value of read d

Página 156 - Failures

5–59Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide020C0100 A call to EXEC$ALLOCATE_MEM_ZEROED failed to return memory whe

Página 157 - Table 4–7 FMU SET Commands

xxiv About this GuideRevision HistoryThis is a new document.RA8000/ESA12000 HSZ80 ACS V8.3 for OpenVMS Installation Reference Manual388733-001 AA-

Página 158 - 4–42 Troubleshooting

5–60 Event Reporting: Templates and Codes 02530102 An invalid status was returned from CACHE$LOOKUP_LOCK(). Last Failure Parameter[0] contains t

Página 159 - Problems

5–61Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide02800100 Unable to allocate memory for a Failover Control Block.0284010

Página 160 - 4–44 Troubleshooting

5–62 Event Reporting: Templates and Codes 02A20100 Pubs not one when transportable02A30100 No available data buffers. If the cache module exists

Página 161 - VTDPY>DISPLAY DEFAULT:

5–63Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide02B00102 An invalid status was returned from VA$XFER () in an erase ope

Página 162 - Table 4–9 Xfer Rate Columns

5–64 Event Reporting: Templates and Codes 02C90100 Illegal call made to CACHE$PURGE_META when the storageset was not quiesced.02CA0100 Illegal ca

Página 163 - VTDPY>DISPLAY DEVICE

5–65Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide02E11016 While attempting to restore saved configuration information, d

Página 164 - 4–48 Troubleshooting

5–66 Event Reporting: Templates and Codes 02EE0102 A CLD is already allocated when it should be free. Last Failure Parameter [0] contains the r

Página 165

5–67Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide02F54083 The device saved configuration information selected for the re

Página 166 - 4–50 Troubleshooting

5–68 Event Reporting: Templates and Codes 02F90100 A call to EXEC$ALLOCATE_MEM_ZEROED failed to return memory when allocating structures for read

Página 167

5–69Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide03040101 Invalid SCSI CDROM device opcode in misc command DWD. Last Fa

Página 168 - 4–52 Troubleshooting

1–1Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideChapter 1General DescriptionThis chapter provides the illustrated parts

Página 169

5–70 Event Reporting: Templates and Codes 03290100 The required Event Information Packet (EIP) or Device Work Descriptor (DWD) were not supplied

Página 170 - 4–54 Troubleshooting

5–71Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide03350188 The TEA (bus fault) signal was asserted into a device port. L

Página 171 - Disk Inline Exerciser (DILX)

5–72 Event Reporting: Templates and Codes 03380188 A device port’s DSTAT register contains multiple asserted bits, or an invalidily asserted bit,

Página 172 - 4–56 Troubleshooting

5–73Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide033E0108 An attempt was made to restart a device port at the SDP DBD.

Página 173

5–74 Event Reporting: Templates and Codes 03450188 A Master Data Parity Error was detected by a port. Last Failure Parameter [0] contains the PC

Página 174 - 4–58 Troubleshooting

5–75Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide035B0100 Insufficient DWD resources available for SCSI message passthro

Página 175 - RUN DILX

5–76 Event Reporting: Templates and Codes 03A08093 A configuration or hardware error was reported by the EMU. Last Failure Parameter [0] contain

Página 176 - Configuration Utility

5–77Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide04020102 The requester’s error table index passed to FM$REPORT_EVENT is

Página 177

5–78 Event Reporting: Templates and Codes 04110101 Unexpected instance code found during fmu_memerr_report processing. Last Failure Parameter[0]

Página 178 - 4–62 Troubleshooting

5–79Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide07030100 Unable to start the Failover Control Timer before main loop.07

Página 179 - Field Replacement Utility

1–2 General Description System Components Exploded ViewFigure 1–1 The HSZ80 Subsystem12438 7 916131415121110CXO6742A52x2x2x6

Página 180 - Device Statistics Utility

5–80 Event Reporting: Templates and Codes 080D0100 Could not get enough memory to build a FCB to reply to a request from the other controller.080

Página 181 - Chapter 5

5–81Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide08200000 Expected restart so the write_instance may recover from a conf

Página 182 - Response

5–82 Event Reporting: Templates and Codes 0A040100 ILF$CACHE_READY DWD overrun.0A050100 ILF$CACHE_READY DWD underrun.0A060100 ILF$CACHE_READY fou

Página 183

5–83Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide0A1D0102 ILF$LOG_ENTRY page guard check failed. Last Failure Parameter

Página 184 - CXO6175A

5–84 Event Reporting: Templates and Codes 0A320102 ILF$LOG_ENTRY, page guard check failed. Last Failure Parameter [0] contains the DWD address v

Página 185

5–85Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide12010103 Two values found equal. Last Failure Parameter [0] contains t

Página 186 - CXO5314B

5–86 Event Reporting: Templates and Codes 12070102 vsi_ptr->allocated_this not set. Last Failure Parameter [0] contains the ASSUME instance a

Página 187

5–87Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide200E0101 While traversing the structure of a unit, a config_info node w

Página 188 - CXO6177A

5–88 Event Reporting: Templates and Codes 201F0101 CLI$DEALLOCATE_ALL_STRUCT() was called by a process which it does not support. Last Failure

Página 189 - Event Sense Data Response

5–89Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide431A0100 Unable to allocate necessary timer memory in HPP_int().4321010

Página 190 - CXO6178A

1–3Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideTable 1–1 The HSZ80 Subsystem Item Description Part Number1 BA370 rack-

Página 191

5–90 Event Reporting: Templates and Codes 44156904 Interrupt from SCSI host port chip indicated interrupt with an unexpected reason (pass value).

Página 192 - CXO6179A

5–91Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide44196904 Interrupt from SCSI host port chip indicated HTH condition at

Página 193 - Sense Data Response

5–92 Event Reporting: Templates and Codes 64020100 A DD is already in use by a RCVDIAG command—cannot get two RCV_DIAGs without sending the data

Página 194 - Response Format

5–93Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide83020100 An unsupported message type or terminal request was received b

Página 195

5–94 Event Reporting: Templates and Codes 8A040080 New cache module failed diagnostics. The controller has been reset to clear the error.8A050080

Página 196

5–95Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideRecommended Repair Action CodesRecommended Repair Action Codes are embe

Página 197

5–96 Event Reporting: Templates and Codes 09 Determine power failure cause.0A Determine which SBB has a failed connector and replace it. 0B The o

Página 198

5–97Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide22 Replace the indicated cache module or the appropriate memory DIMMs o

Página 199 - CXO6183B

5–98 Event Reporting: Templates and Codes 3D Either the primary cache or the mirrored cache has inconsistent data. Check for the following condit

Página 200 - 01010302

5–99Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide51 The mirrorset is inoperative for one or more of the following reason

Página 201

1–4 General Description HSZ80 Array ControllerFigure 1–2 HSZ80 Array ControllerCXO6703A3456211 2 3 4 5 6

Página 202 - Table 5–1 Instance Codes

5–100 Event Reporting: Templates and Codes 5B The mirrorset is inoperative due to a disaster tolerance failsafe locked condition, as a result of

Página 203

5–101Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideComponent Identifier CodesComponent Identifier Codes are embedded in I

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5–102 Event Reporting: Templates and Codes 80 Disk Inline Exercise (DILX)82 Subsystem Built-In Self Tests (BIST)83 Device Configuration Utilities

Página 205

5–103Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideEvent Threshold CodesTable 5–6 lists the classifications for event not

Página 206

5–104 Event Reporting: Templates and Codes ASC/ASCQ CodesTable 5–7 lists HSZ80-specific SCSI ASC and ASCQ codes. These codes are Template-specifi

Página 207

5–105Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideA0 01 Nonvolatile parameter memory component event report.A0 02 Backup

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5–106 Event Reporting: Templates and Codes B0 00 Command timeout.B0 01 Watchdog timer timeout.D0 01 Disconnect timeout.D0 02 Chip command timeout

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6–1Compaq HSG80 Array Controller ACS Version 8.3 Maintenance and Service GuideChapter 6Connectors, Switches, and LEDsThis chapter provides connector,

Página 210

6–2 Connectors, Switches, and LEDs Controller Front PanelFigure 6–1. Controller Front Panel Connectors, Switches, and LEDSTable 6–1 Controller

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6–3Compaq HSG80 Array Controller ACS Version 8.3 Maintenance and Service GuideOperator Control Panel LEDsFigure 6–2. Operator Control Panel Switches

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1–5Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideTable 1–2 HSZ80 Fibre Channel Array ControllerItem Description Part No.

Página 213

6–4 Connectors, Switches, and LEDs Power Verification and Addressing ModuleFigure 6–3. PVA Module Connectors and SwitchesTable 6–3 PVA Connecto

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6–5Compaq HSG80 Array Controller ACS Version 8.3 Maintenance and Service GuideEnvironmental Monitoring Unit (EMU)Figure 6–4. EMU Connectors, Switches

Página 216

7–1Compaq HSG80 Array Controller ACS Version 8.3 Maintenance and Service GuideChapter 7Controller SpecificationsThis chapter contains physical, electr

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7–2 Controller Specifications Physical and Electrical Specifications for the ControllerTable 7–1 lists the physical and electrical specifications

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7–3Compaq HSG80 Array Controller ACS Version 8.3 Maintenance and Service GuideEnvironmental SpecificationsThe HSZ80 array controller is intended for i

Página 219

7–4 Controller Specifications Table 7–3 Maximum Operating Environmental SpecificationsCondition SpecificationTemperature +10° to +40°C (+50° to

Página 220

A–1Compaq HSG80 Array Controller ACS Version 8.3 Maintenance and Service GuideAppendix ASpare Part Number Cross ReferenceThis appendix contains the sp

Página 221

A–2 Spare Part Number Cross Reference System Components Exploded ViewFigure A–1. The HSZ80 Subsystem12438 7 916131415121110CXO6742A52x2x2x6

Página 222

A–3Compaq HSG80 Array Controller ACS Version 8.3 Maintenance and Service GuideTable A–1 The HSZ80 Subsystem Item Description COMPAQPart NumberDIGITAL

Página 223

JAPANUSAThis equipment generates, uses, and may emit radio frequency energy. The equipment has been type tested and found to comply with the limits fo

Página 224

1–6 General Description Cache ModuleFigure 1–3 Cache ModuleTable 1–3 Cache ModuleItem Description Part No.1 DIMM, 32 MBDIMM, 128 MB400296-00140

Página 225

A–4 Spare Part Number Cross Reference HSZ80 Array ControllerFigure A–2. HSZ80 Array ControllerCXO6703A3456211 2 3 4 5 6

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A–5Compaq HSG80 Array Controller ACS Version 8.3 Maintenance and Service GuideTable A–2 HSZ80 Array ControllerItem Description COMPAQPart NumberDIGIT

Página 227

A–6 Spare Part Number Cross Reference Cache ModuleFigure A–3. Cache ModuleTable A–3 Cache ModuleItem Description COMPAQPart NumberDIGITALPart N

Página 228 - 01000102

A–7Compaq HSG80 Array Controller ACS Version 8.3 Maintenance and Service GuideEnvironmental Monitoring Unit (EMU)Figure A–4. EMUCXO6604A1Table A–4 E

Página 230

GL–1Compaq HSG80 Array Controller ACS Version 8.3 Maintenance and Service GuideGlossary This glossary defines terms pertaining to the HSG80 Fibre Chan

Página 231

GL–2 GlossaryBBR See bad block replacement.BIST See built-in self-test.bit A single binary digit having a value of either 0 or 1. A bit is the sma

Página 232

GL–3Compaq HSG80 Array Controller ACS Version 8.3 Maintenance and Service GuideCLCP An abbreviation for code-load code-patch utility.CLI See command l

Página 233

GL–4 GlossaryDAEMON Pronounced “demon.” A program usually associated with a UNIX systems that performs a utility (housekeeping or maintenance) fun

Página 234

GL–5Compaq HSG80 Array Controller ACS Version 8.3 Maintenance and Service Guidedual-redundant configurationA controller configuration consisting of tw

Página 235

1–7Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideEnvironmental Monitoring Unit (EMU)Figure 1–4 EMUCXO6604A1Table 1–4 EM

Página 236

GL–6 Glossaryfailover The process that takes place when one controller in a dual-redundant configuration assumes the workload of a failed companio

Página 237

GL–7Compaq HSG80 Array Controller ACS Version 8.3 Maintenance and Service Guidefull duplex (n) A communications system in which there is a capability

Página 238

GL–8 Glossaryhot spots A portion of a disk drive frequently accessed by the host. Because the data being accessed is concentrated in one area, rat

Página 239

GL–9Compaq HSG80 Array Controller ACS Version 8.3 Maintenance and Service GuideIPI Intelligent Peripheral Interface. An ANSI standard for controlling

Página 240

GL–10 Glossarylogon Also called login. A procedure whereby a participant, either a person or network connection, is identified as being an authori

Página 241

GL–11Compaq HSG80 Array Controller ACS Version 8.3 Maintenance and Service Guidenominal membershipThe desired number of mirrorset members when the mir

Página 242

GL–12 Glossaryparity A method of checking if binary numbers or characters are correct by counting the ONE bits. In odd parity, the total number of

Página 243

GL–13Compaq HSG80 Array Controller ACS Version 8.3 Maintenance and Service Guideport (1) In general terms, a logical channel in a communications syste

Página 244

GL–14 GlossaryRAID level 1 A RAID storageset of two or more physical disks that maintains a complete and independent copy of the entire virtual di

Página 245

GL–15Compaq HSG80 Array Controller ACS Version 8.3 Maintenance and Service Guideredundancy The provision of multiple interchangeable components to per

Página 247

GL–16 GlossarySCSI bus signal converterSometimes referred to as an adapter. (1) A device used to interface between the subsystem and a peripheral

Página 248

GL–17Compaq HSG80 Array Controller ACS Version 8.3 Maintenance and Service Guidesingle-ended SCSI busAn electrical connection where one wire carries t

Página 249

GL–18 Glossarystripeset See RAID level 0.stripe size The stripe capacity as determined by n–1 times the chunksize, where n is the number of RAIDse

Página 250

GL–19Compaq HSG80 Array Controller ACS Version 8.3 Maintenance and Service GuideULP process A function executing within a Fibre Channel node which con

Página 251

GL–20 Glossarywrite-back caching A cache management method used to decrease the subsystem’s response time to write requests by allowing the contro

Página 252

I–1Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideIndex AAC input modulepart number, 1–3, A–3AddingDIMMs, 3–22Adding cache

Página 253

I–2 Index device_type, 4–39event codes, 4–39event threshold codes, 5–103instance, 4–39, 5–22 to 5–47last_failure, 4–39last-failure, 5–50 to 5–93repa

Página 254

I–3Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideCooling fanpart number, 1–3, A–3DDAEMON tests, 4–2Dataduplicating with t

Página 255

I–4 Index Dual-redundant controller configurationinstallingcache module, 2–34controller, 2–28controller and its cache module, 2–21DIMMs, 2–53removin

Página 256

I–5Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guideno controller termination, 4–33CLI event reporting, 4–35spontaneous even

Página 257

2–1Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideChapter 2Replacement ProceduresThis chapter describes the procedures for

Página 258

I–6 Index controller and its cache moduledual-redundant controller configuration, 2–21controller, cache module, and ECB, 3–17DIMMs, 2–53dual-redunda

Página 259

I–7Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideNNonvolatile memoryfault-tolerance for write-back caching, 4–17Note, def

Página 260

I–8 Index controller and its cache moduledual-redundant controller configuration, 2–17DIMMs, 2–53dual-redundant controller configuration, 2–53single

Página 261

I–9Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guidestorageset member, 2–57Required tools, xxii, 2–1, 3–1Restart_type codes,

Página 262

I–10 Index Storagesetsadding devices with the CONFIG utility, 4–60duplicating data with the Clone utility, 4–63generating a new volume serial number

Página 263

I–11Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guideusing CLCP, 3–8deleting patches, 3–10deleting software patches, 3–10ins

Página 265

2–2 Replacement Procedures Preparation ProceduresEstablishing a Local Connection to the ControllerYou can communicate with a controller locally o

Página 266

2–3Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideFigure 2–1. PC/Terminal to Maintenance Port ConnectionCXO6584A1 2 3

Página 267

2–4 Replacement Procedures CAUTION: The cables connecting the controller and the PC (or terminal) may cause radio and television interference. O

Página 268

2–5Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideShutting Down the SubsystemUse the following steps to shut down a subsys

Página 269

2–6 Replacement Procedures 1. Press the battery-disable switch located on each battery within the ECB SBB. The switch is the small button labeled

Página 270

2–7Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideNOTE: To return to normal operation, apply power to the storage subsyst

Página 272

2–8 Replacement Procedures Replacing Modules in a Single-Controller ConfigurationFollow the instructions in this section to replace modules in a

Página 273

2–9Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideThe following sections cover procedures for replacing both the controlle

Página 274

2–10 Replacement Procedures 3. Run FMU to obtain the last failure codes, if desired. NOTE: If you initialized a container with the SAVE_ CONFIGU

Página 275

2–11Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideInstalling the Controller in a Single-Controller ConfigurationUse the f

Página 276

2–12 Replacement Procedures 8. Using CLCP, install any patches that you had installed on the previous controller (see Chapter 3, “Upgrading the S

Página 277 - Reference Guide

2–13Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideReplacing a Cache Module in a Single-Controller ConfigurationUse the fo

Página 278

2–14 Replacement Procedures 7. Disengage both retaining levers, remove the cache module, and place the cache module into an antistatic bag or ont

Página 279

2–15Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide6. If not already connected, connect a PC or terminal to the controller

Página 280

2–16 Replacement Procedures Replacing Modules in a Dual-Redundant Controller ConfigurationFollow the instructions in this section to replace modu

Página 281 - Component Identifier Codes

2–17Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideThe following sections cover procedures for replacing both the controll

Página 282

vCompaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideContentsAbout this GuideGetting Help. . . . . . . . . . . . . . . . . . .

Página 283 - Event Threshold Codes

2–18 Replacement Procedures 4. Start FRUTIL with the following command:RUN FRUTILFRUTIL displays the following:Do you intend to replace this cont

Página 284 - ASC/ASCQ Codes

2–19Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide8. Enter Y(es) and press return. FRUTIL displays the following:Quiescin

Página 285

2–20 Replacement Procedures 12. Disable the ECB by pressing the battery disable switch until the status light stops blinking—about five seconds.C

Página 286

2–21Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide16. Grasp the DIMM and gently remove it from the DIMM slot. Repeat for

Página 287 - Chapter 6

2–22 Replacement Procedures 7. Enter option 2, Install a controller or cache module, from the FRUTIL Main menu. FRUTIL displays the Install Optio

Página 288 - Controller Front Panel

2–23Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideCAUTION: ESD can easily damage a controller or a cache module. Wear a

Página 289 - Operator Control Panel LEDs

2–24 Replacement Procedures 14. Connect the trilink connectors with host bus cables (or terminators) to the new controller.NOTE: One or two tril

Página 290 - SCSI ID switch

2–25Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideReplacing a Controller in a Dual-Redundant Controller ConfigurationUse

Página 291 - CXO5774A

2–26 Replacement Procedures 6. Enter option 1, Replace or remove a controller or cache module, from the FRUTIL Main menu. FRUTIL displays the Rep

Página 292

2–27Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideCAUTION: The device ports must quiesce before removing the controller.

Página 293 - Controller Specifications

vi Preparation Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2Establishing a Local Conne

Página 294 - Controller

2–28 Replacement Procedures Installing a Controller in a Dual-Redundant Controller ConfigurationUse the following steps to install a controller:1

Página 295 - Environmental Specifications

2–29Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide6. Enter Y(es) and press return. FRUTIL displays the following:Quiescin

Página 296

2–30 Replacement Procedures 8. Connect the trilink connectors with host bus cables (or terminators) to the new controller.NOTE: One or two trili

Página 297 - Appendix A

2–31Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideReplacing a Cache Module in a Dual-Redundant Controller ConfigurationUs

Página 298

2–32 Replacement Procedures 5. Enter option 1, Replace or remove a controller or cache module, from the FRUTIL Main menu. FRUTIL displays the Rep

Página 299

2–33Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideCAUTION: The device ports must quiesce before removing the cache modul

Página 300

2–34 Replacement Procedures 11. Enter N(o) if you don’t have a replacement cache module; FRUTIL will exit. Disconnect the PC or terminal from the

Página 301

2–35Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide3. Enter N(o). FRUTIL displays the FRUTIL Main menu:FRUTIL Main Menu: 1

Página 302

2–36 Replacement Procedures 9. Enter Y(es) and press return. FRUTIL displays the following:Quiescing all device ports. Please wait... Device Po

Página 303 - Table A–4 EMU

2–37Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideNOTE: In mirrored mode, FRUTIL will initialize the mirrored portion of

Página 304

viiCompaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideInstalling a Cache Module in a Dual-Redundant Controller Configuration

Página 305 - Glossary

2–38 Replacement Procedures Replacing an External Cache Battery Storage Building Block The External Cache Battery (ECB) Storage Building Block (S

Página 306 - GL–2 Glossary

2–39Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideReplacing an External Cache Battery Storage Building Block With Cabinet

Página 307

2–40 Replacement Procedures NOTE: If an empty slot is not available, place the new ECB SBB on the top of the enclosure.5. Connect the new batter

Página 308 - GL–4 Glossary

2–41Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide3. Shut down the controllers. In single-controller configurations, shut

Página 309

2–42 Replacement Procedures 10. Type Y(es). FRUTIL displays the following:If the batteries were replaced while the cabinet was powereddown, press

Página 310 - GL–6 Glossary

2–43Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideReplacing a PVA ModuleUse the following steps to replace a PVA module i

Página 311

2–44 Replacement Procedures 5. Enter option 3, Replace a PVA module from the FRUTIL Main menu. FRUTIL displays the PVA Replacement menu:FRUTIL PV

Página 312 - GL–8 Glossary

2–45Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide11. Press return to resume device port activity and restart the other c

Página 313

2–46 Replacement Procedures Replacing an I/O ModuleFigure 2–6 shows a rear view of the BA370 enclosure and the relative location of the six I/O m

Página 314 - GL–10 Glossary

2–47Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideFigure 2–7. I/O Module LocationsNOTE: The controller can function wit

Página 315

viii Deleting a Software Patch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10Listing Software Patches . . . . . . . .

Página 316 - GL–12 Glossary

2–48 Replacement Procedures 5. Enter option 4, Replace an I/O module, from the FRUTIL Main menu. In the following example, cabinet 0, port 5 is m

Página 317

2–49Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide13. If the other controller did not restart, press its reset button.14.

Página 318 - GL–14 Glossary

2–50 Replacement Procedures Replacing an EMUUse the following steps in and to replace the EMU.Removing an EMU1. From a host console, stop all h

Página 319

2–51Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideInstalling an EMUCAUTION: ESD can easily damage an EMU. Wear a snug-fi

Página 320 - GL–16 Glossary

2–52 Replacement Procedures Replacing DIMMsUse the following steps in “Removing DIMMs” and “Installing DIMMs” to replace DIMMs in a cache module.

Página 321

2–53Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideCAUTION: ESD can easily damage a cache module or a DIMM. Wear a snug-f

Página 322 - GL–18 Glossary

2–54 Replacement Procedures Figure 2–9. DIMM ComponentsTable 2–8 DIMM ComponentsLocation Description➀DIMM➁DIMM Slot➂DIMM Retaining ClipCXO6577A

Página 323

2–55Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideReplacing a PCMCIA CardUse the following steps to replace a PCMCIA (pro

Página 324 - GL–20 Glossary

2–56 Replacement Procedures 1. From a host console, stop all host activity and dismount the logical units in the subsystem.2. Connect a maintenan

Página 325

2–57Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideReplacing a Failed Storageset MemberIf a disk drive fails in a RAIDset

Página 326 - Index

ixCompaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideInstance Codes and Last-Failure Codes . . . . . . . . . . . . . . . . .

Página 327

2–58 Replacement Procedures Installing the New MemberUse the following steps to install a new member:1. Insert a new disk drive that satisfies th

Página 328

3–1Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideChapter 3Upgrading the SubsystemThis chapter provides instructions for u

Página 329

3–2 Upgrading the Subsystem Upgrading Controller SoftwareYou can upgrade the controller’s software two ways: Install a new program card (see Fig

Página 330

3–3Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideInstalling a New Program CardUse the following steps to install a progra

Página 331

3–4 Upgrading the Subsystem 8. In a dual-redundant controller configuration, repeat steps 4 through 7 for the “other controller.”9. Mount the sto

Página 332

3–5Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide Figure 3–2. Location of Write-Protection Switch6. Start CLCP with the

Página 333

3–6 Upgrading the Subsystem 7. Enter option 1, Enter Code LOAD local program, from the CLCP Main menu to start the Code LOAD local program. CLCP

Página 334

3–7Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service Guide10. Enter option 2, Use the Maintenance Terminal Port, from the menu. CL

Página 335

3–8 Upgrading the Subsystem Using CLCP to Install, Delete, and List Software PatchesUse CLCP to manage software patches. These small programming

Página 336

3–9Compaq HSZ80 Array Controller ACS Version 8.3 Maintenance and Service GuideCLCP displays the following:Select an option from the following list:Cod

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