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Troubleshooting
Maintenance and Service Guide 2–17
Flowchart 2.9—No Operating System (OS)
Loading
No OS loading from hard drive,
go to
“Flowchart 2.10—No OS Loading,
Hard Drive, Part 1.”
Reset power
cord in docking
device and
power outlet.
No OS
loading.*
*NOTE: Before beginning troubleshooting, always
check cable connections, cable ends, and drives
for bent or damaged pins.
No OS loading from diskette drive,
go to
“Flowchart 2.13—No OS Loading,
Diskette Drive.”
No OS loading from CD-ROM or DVD-ROM
drive, go to
“Flowchart 2.14—No OS
Loading, Optical Drive.”
No OS loading from network,
go to
“Flowchart 2.20—No Network/Modem
Connection.”
- Maintenance and Service 1
- Maintenance and Service Guide 2
- First Edition August 2005 2
- Contents 3
- Product Description 5
- 1.1 Features 6
- 1.2 Resetting the Notebook 8
- 1.3 Power Management 9
- 1.4 External Components 10
- Right-Side Components 12
- Table 1-2 13
- Table 1-3 14
- Left-Side Components 14
- Rear Panel Components 16
- Table 1-4 17
- Table 1-5 18
- Standard Keyboard Components 18
- Table 1-6 20
- Top Components 20
- TouchPad Components 22
- Table 1-7 23
- Table 1-8 24
- Bottom Components 24
- 1.5 Design Overview 26
- Troubleshooting 27
- Accessing Computer Setup 28
- Computer Setup Defaults 28
- Selecting from the File Menu 29
- Table 2-2 30
- Security Menu 30
- Selecting from the Tools Menu 31
- Table 2-4 32
- Advanced Menu 32
- Table 2-5 33
- (if applicable) 42
- Connection 54
- Software Update and 55
- Recovery 55
- Software Update and Recovery 56
- Downloading a ROM Update 57
- Installing a ROM Update 58
- Downloading Other Software 59
- 3.2 System Recovery 60
- Safeguarding Your Data 61
- Altiris Local Recovery 61
- Using System Restore Points 62
- Reinstalling Applications 63
- Software 68
- Illustrated Parts Catalog 69
- 4.2 Notebook Major Components 70
- Major Components 70
- Table 4-1 71
- Table 4-2 80
- Miscellaneous Plastics Kit 80
- Spare Part Number 393593-001 80
- 4.4 Miscellaneous Cable Kit 81
- 4.5 Mass Storage Devices 82
- Table 4-4 83
- Mass Storage Devices 83
- Table 4-5 84
- Spare Part Information 84
- Table 4-6 86
- Preliminaries 93
- 5.2 Service Considerations 94
- 5.3 Preventing Damage to 95
- Removable Drives 95
- Precautions 97
- 5.6 Workstation Precautions 98
- 5.7 Grounding Equipment and 99
- Removal and Replacement 101
- Procedures 101
- Disassembly Sequence Chart 102
- (Continued) 103
- Disassembly 104
- Removing the Battery Pack 105
- 6.4 Hard Drive 106
- Removing the Hard Drive 107
- Removing the Hard Drive Frame 108
- 6.5 Notebook Feet 109
- 6.6 Bluetooth Board 110
- Removing the Bluetooth Board 111
- 6.7 Memory Module 112
- Removing the Memory Module 113
- 6.8 Optical Drive 114
- Removing the Optical Drive 115
- 6.9 Switch Cover 116
- 8. Remove the switch cover 119
- 6.10 Power Button Board 120
- 6.11 Keyboard 122
- Removing the Keyboard Screws 123
- Releasing the Keyboard 124
- 6. Remove the keyboard 125
- 6.12 Fan 126
- 6.13 Heat Sink 127
- Removing the Heat Sink 128
- Replacing the Thermal Paste 129
- 6.14 Processor 130
- Removing the Processor 131
- 6.15 Button Board 132
- Removing the LED Board 133
- Mini PCI Communications Card 134
- Spare Part Number Information 134
- 6.17 Display Assembly 136
- Removing the Display Screws 137
- Removing the Display Assembly 139
- 6.18 Top Cover 140
- Top Cover Screw 142
- Releasing the Top Cover 143
- 6.19 TouchPad 144
- Removing the TouchPad Frame 145
- Removing the TouchPad 145
- 6.20 RTC Battery 146
- Removing the RTC Battery 147
- 6.21 Speaker 148
- Removing the Speaker 149
- 6.22 System Board 150
- System Board Cables 151
- Removing the System Board 152
- 6.23 PC Card Assembly 154
- Removing the PC Card Assembly 156
- Specifications 157
- Table 7-2 159
- Table 7-3 160
- 15.0-inch, XGA, TFT Display 160
- Table 7-4 161
- Hard Drives 161
- Table 7-5 162
- Table 7-6 163
- DVD-ROM Drive 163
- Table 7-7 164
- DVD/CD-RW Combo Drive 164
- Table 7-8 166
- DVD±RW and CD-RW Combo Drive 166
- Table 7-9 168
- CD-ROM Drive 168
- Table 7-10 170
- System DMA 170
- Table 7-11 171
- System Interrupts 171
- Table 7-12 173
- System I/O Addresses 173
- Table 7-13 176
- System Memory Map 176
- Connector Pin Assignments 177
- Table A-2 178
- Audio-In (Microphone) 178
- Table A-3 178
- Universal Serial Bus 178
- Table A-4 179
- S-Video-Out 179
- Table A-5 180
- External Monitor 180
- Table A-6 181
- RJ-11 (Modem) 181
- Table A-7 182
- RJ-45 (Network) 182
- Power Cord Set Requirements 183
- General Requirements 184
- Country-Specific Requirements 185
- Screw Listing 187
- Table C-1 188
- Phillips PM2.5×6.0 Screw 188
- Table C-2 189
- Phillips PM3.0×5.0 Screw 189
- Table C-3 190
- Phillips PM1.5×3.0 Screw 190
- Table C-4 191
- Torx T8M2.5×9.0 Screw 191
- (Continued) 192
- Table C-5 193
- Torx T8M2.5×4.0 Screw 193
- Table C-6 198
- Torx T8M2.5×7.0 Screw 198
- Table C-7 201
- Hex HM3.0×10.0 Screw Lock 201
- Table C-8 202
- Phillips PM1.5×4.0 Screw 202
- Display Component Recycling 203
- Removing the Display Bezel 206
- Removing the Display Inverter 207
- Removing the Display Frame 210
- Removing the Backlight Cover 211
- Removing the Backlight Frame 213
- Removing the Backlight 214
- Releasing the LCD Panel 215
- 23. Remove the LCD panel 216
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