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Troubleshooting 17-21
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: Karen Williams Saved by: JAbercrombie Saved date: 05/24/99 1:53 PM
Part Number: 103542-001 File name: Ch17.doc
Solving Power Problems
If the problem occurs while the computer is running on a battery
pack, refer also to “Solving Battery Pack Problems.”
Solving Power Problems
Problem Possible Cause Solution
Computer will not
turn on when
connected to
external power if
battery pack is in
the computer.
Battery pack may
be defective.
Remove or replace the
battery pack.
Computer turned
off while it was left
unattended and
power/suspend
light is off.
System initiated a
Hibernation
timeout.
To restore from Hibernation,
slide the power switch.
To change a Hibernation
timeout setting, refer to
“Setting Power Preferences”
in Chapter 5.
Computer turned
off while it was left
unattended and will
not turn on.
System initiated
Hibernation and/or
shut down because
of a critical
low-battery
condition.
1. To restore power,
replace the battery pack
with a charged battery
pack or connect to an
external power source.*
2. To restore from
Hibernation, slide the
power switch.
Computer
unexpectedly
initiated Suspend
(Standby), or
turned off when it
was docked.
The maximum
operating
temperature was
exceeded.
Move the computer to a
cooler environment and allow
it to return to a comfortable
room temperature.
Make sure the vents and
exhaust fan are not
obstructed.
Computer beeps
twice when you
press Fn +
suspend button.
Hibernation is
turned off.
To turn on Hibernation, select
StartÅSettingsÅControl
PanelÅpower iconÅ
Hibernation tab, then select
the On radio button.
*External power supplied through an optional Aircraft Power Adapter
can be used to run the computer, but not to charge a battery pack.
Continued
- Compaq Armada E700 1
- Series of Personal Computers 1
- EFERENCE 2
- Contents v 3
- Contents vii 5
- Contents ix 7
- USING THIS GUIDE 9
- GETTING STARTED 10
- Component Function 11
- 1-4 Getting Started 13
- TAKING A LOOK AT THE 14
- COMPUTER 14
- Top Components 15
- Left Side Components 17
- Right Side Components 18
- Front Panel Components 19
- Rear Panel Components 20
- Bottom Components 21
- USING THE KEYBOARD 22
- Pointing Device Procedures 23
- Task Procedure 24
- Using Hotkeys 25
- Adjusting System Volume 26
- Initiating Quick Controls 26
- Viewing Battery Charge Status 27
- Adjusting Screen Brightness 27
- Displaying System Information 27
- Stretching Text 27
- Fn to type in lowercase 28
- 3-8 Using the Keyboard 29
- INSERTING, REMOVING, OR 30
- STORING A BATTERY PACK 30
- Storing a Battery Pack 31
- Inserting or Removing 34
- MANAGING POWER 36
- Task Procedure Result 37
- 5-4 Managing Power 39
- Managing Power 5-5 40
- Charging a Battery Pack 41
- Using the Battery Status Tab 42
- Windows 95 and Windows 98 43
- Windows NT 4.0 43
- Managing Power 5-9 44
- Calibrating a Battery Pack 45
- Stopping a Calibration 46
- Setting Power Preferences 47
- Managing Power 5-13 48
- 5-14 Managing Power 49
- Managing Power 5-15 50
- 5-16 Managing Power 51
- Conserving Battery Power 52
- 5-18 Managing Power 53
- Caring for Drives 54
- Removing and Inserting 54
- 6-2 Using Drives 55
- Using Drives 6-3 56
- Using a Drive in a MultiBay 57
- 6-6 Using Drives 59
- Using Drives 6-7 60
- 6-8 Using Drives 61
- Using Drives 6-9 62
- Changing 63
- Sequence 63
- IMPORTANT: 64
- SECURING THE COMPUTER 65
- 7-2 Securing the Computer 66
- Using a Power-On Password 67
- Entering a Power-On Password 67
- Using Quick Controls 68
- Initiating QuickLock 68
- Exiting QuickLock 68
- Using a Setup Password 69
- Entering a Setup Password 69
- Using DriveLock 70
- Securing the Computer 7-7 71
- 7-8 Securing the Computer 72
- Disabling a Device 73
- 7-10 Securing the Computer 74
- USING AUDIO AND VIDEO 75
- FEATURES 75
- Selecting an Audio Connector 76
- Connecting a Device to the 77
- Stereo Speaker/Headphone Jack 77
- Using the Video-Out Adapter 78
- Changing the Video Mode 79
- Setting Video Preferences 79
- Adjusting Volume 80
- USING AN INTERNAL MODEM 81
- Configuring the Modem 82
- Setting Modem Preferences 83
- Reinstalling Modem Software 84
- Using the Modem 85
- Travel Connection Checklist 87
- CONNECTING TO A LOCAL AREA 88
- NETWORK (LAN) 88
- Connecting the Network Cable 89
- Reinstalling LAN Drivers 90
- USING PC CARDS 91
- Configuring a PC Card 92
- Inserting a PC Card 93
- Removing a PC Card 94
- USING INFRARED COMMUNICATION 95
- Configuring the Infrared Port 96
- Enabling the Infrared Port 96
- EXPANDING MEMORY 97
- Inserting or Removing a 98
- Memory Expansion Board 98
- Expanding Memory 13-3 99
- 13-4 Expanding Memory 100
- Expanding Memory 13-5 101
- 13-6 Expanding Memory 102
- INTELLIGENT MANAGEABILITY 103
- Using Fault Management Alerts 104
- DIAGNOSTIC UTILITIES 105
- CONFIGURATION AND 105
- Using Computer Setup 106
- Select To Do This 107
- Using Compaq Diagnostics 109
- MAINTENANCE, SHIPPING, AND 111
- Updating the System ROM 112
- Obtaining a System ROM 112
- Reinstalling Software 113
- Caring for the Computer 114
- Traveling with the Computer 115
- TROUBLESHOOTING 116
- Quick Solutions Checklist 117
- Solving Audio Problems 118
- Solving Battery Problems 119
- Solving Drive Problems 122
- 17-8 Troubleshooting 123
- Troubleshooting 17-9 124
- 17-10 Troubleshooting 125
- (continued) 125
- Solving Infrared Problems 126
- Problems 128
- Solving Memory Problems 129
- Solving Modem Problems 130
- hotkeys 131
- Solving PC Card Problems 135
- Solving Power Problems 136
- Solving Screen Problems 138
- Solving USB Problems 139
- COMPAQ CUSTOMER SUPPORT 140
- Worldwide Telephone Numbers 141
- Location 142
- Code Telephone Number 142
- Continued 148
- REGULATORY NOTICES 149
- Modifications 150
- Canadian Notice 151
- Avis Canadien 151
- Japanese Notice 151
- German Ergonomics Notice 152
- Airline Travel Notice 152
- Energy Star Compliance 152
- Power Cords 152
- Battery Notice 153
- Laser Safety 154
- European Union Notice 155
- Safety Precautions for Modems 156
- U.S. Regulations Governing 156
- Regulatory Notices B-9 157
- B-10 Regulatory Notices 158
- New Zealand Modem Statements 159
- B-12 Regulatory Notices 160
- ELECTROSTATIC DISCHARGE 161
- Grounding Methods 162
- SPECIFICATIONS 163
- Rated Input Power 164
- Port and COM Port Settings 164
- Modem Specifications 164
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