Compaq CQ58 Manual do Utilizador

Compaq Presario CQ58Maintenance and Service GuideIMPORTANT! This document is intended for HPauthorized service providers only.

Category DescriptionMemory Two customer-accessible/upgradable memory module slotsDDR3-1333-MHz single channel support (DDR3-1600 downgrade to DDR3-133

Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Cana

9 RecyclingWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do not disposeof the battery in general household w

IndexAAC adapter light 13AC adapter, spare part number24, 26Action keys 8antennalocations 5removal 75spare part number 22, 26, 76Antenna Kit, spare pa

grounding guidelines 30guidelinesequipment 32grounding 30packaging 31transporting 31workstation 31Hhard driveprecautions 29product description 2remova

optical drive 2pointing device 3ports 3power requirements 3processors 1product name 1security 4serviceability 4video 2wireless 2product name 1, 33prod

Category Description One or two WLAN antennas built into display assembly, varying by computer model Support for the following WLAN formats:●Atheros

Category DescriptionSecurity Supports security cable lockOperating system Preinstalled:●Windows® 8 Standard●FreeDOSServiceability End user replaceable

2 External component identificationFinding your hardware and software information▲Select Start > Computer.A list displays all the devices installed

Item Component Description(3) Webcam Records video, captures still photographs, and allowsvideo conferences and online chat by means ofstreaming video

ButtonComponent DescriptionPower button●When the computer is off, press the button to turn onthe computer.●When the computer is on, press the button b

KeysItem Component Description(1) esc key Displays system information when pressed in combinationwith the fn key.(2) fn key Used in conjunction with h

LightsItem Component Description(1) Caps lock light On: Caps lock is on, which switches the keys to allcapital letters.(2) Power light●White: The comp

TouchPadItem Component Description(1) TouchPad on/off button Turns the TouchPad on or off.(2) TouchPad light●On: The TouchPad is off.●Off: The TouchPa

Left sideItem Component Description(1) External monitor port Connects an external VGA monitor or projector.(2) Vents (2) Enable airflow to cool intern

© Copyright 2012 Hewlett-PackardDevelopment Company, L.P.AMD, the AMD Arrow logo, andcombinations thereof, are trademarks ofAdvanced Micro Devices, In

Item Component Description(8) Digital Media slot Supports the following digital card formats:●Secure Digital (SD) Memory Card●Secure Digital Extended

Right sideItem Component Description(1) Optical drive Reads and writes (select models only) to an optical disk.(2) Optical drive light●Green: The opti

BottomItem Component Description(1) Battery bay Holds the battery.(2) Vents (4) Enable airflow to cool internal components.NOTE: The computer fan star

3 Illustrated parts catalog15

Service tagWhen ordering parts or requesting information, provide the computer serial number and modeldescription provided on the service tag.Item Des

Computer major componentsItem Component Spare part number(1) Display assembly: The display assembly is spared at the subcomponent level only. For more

Item Component Spare part number(2) Keyboard (includes keyboard cable): For use in Belgium 698694-A41 For use in Bulgaria 698694-261 For use in the

Item Component Spare part number For use on computer models equipped with an AMD E1-1200 processor (1.40-GHz,1066-MHz, 18 W, dual core) and a UMA gra

Item Component Spare part number Cover Kit, includes: 686272-001(19) Hard drive compartment cover (includes one captive screw, secured by a C-clip)(2

Display assembly subcomponentsItem Component Spare part number(1) Display bezel 686255-001(2) Webcam/microphone module (includes double-sided adhesive

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do notplace the device directly on your

Item Component Spare part number(4) Left and right display hinge covers(5) Left and right display hinges and vertical support brackets(6) Display pane

Mass storage devicesItem Component Spare part number(1) Hard drive (does not include hard drive bracket, hard drive connector cable, or screws): 750-

Item Component Spare part number Hard drive bracket screws (not illustrated)(3) DVD±RW Double-Layer with SuperMulti Drive (includes optical drive bez

Sequential part number listingSpare part number Description490371-001 Power cord for use in North America (3-pin, black, 1.83-m)490371-021 Power cord

Spare part number Description683802-001 500-GB, 5400-rpm, 7.0-mm hard drive (does not include hard drive bracket, hard drive connectorcable, or screws

Spare part number Description698694-031 Keyboard for use in the United Kingdom and Singapore (includes keyboard cable)698694-041 Keyboard for use in G

4 Removal and replacementproceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and rep

Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

iv Safety warning notice

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 72 screws that must be removed, replaced

Item Component Description(4) Warranty period This number describes the duration of the warrantyperiod for the computer.(5) Model description This is

BatteryDescription Spare part number6-cell, 55-Wh, 2.55-Ah, Li-ion battery 593554-0016-cell, 47-Wh, 2.20-Ah, Li-ion battery 593553-001IMPORTANT: The c

Memory moduleDescription Spare part number4-GB memory module (PC3, 12800, 1600-MHz) 652972-0012-GB memory module (PC3, 12800, 1600-MHz) 641369-001Befo

5.Remove the memory module (2) by pulling it away from the slot at an angle.Reverse this procedure to install a memory module.WLAN moduleDescription S

4.Remove the battery (see Battery on page 35).5. Remove the memory module/wireless module compartment cover (see Memory moduleon page 36).Remove the W

Reverse this procedure to install the WLAN module.KeyboardNOTE: The keyboard spare part kit includes the keyboard cable.For use in country/region Spar

Remove the keyboard:1. Remove the Phillips PM2.5×4.0 screw that secures the keyboard to the computer.2. Rest and secure the computer on its left side.

4.Insert a screw driver or similar thin tool into the keyboard release hole, and then press on the backof the keyboard until the keyboard disengages f

Table of contents1 Product description ... 12

7.Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, andthen disconnect the keyboard cable (2) from the sys

Optical driveDescription Spare part numberDVD±RW Double-Layer with SuperMulti Drive (includes optical drive bezel and opticaldrive bracket)686268-001B

4.If it is necessary to replace the optical drive bezel, use a thin tool or an unbent paper clip (1) torelease the optical drive tray.5. Use a flat-bl

Hard driveNOTE: The hard drive spare part kit does not include the hard drive bracket, hard drive connectorcable, or screws.Description Spare part num

3.Remove the hard drive compartment cover (3) by sliding it away from the computer at an angle.The hard drive compartment cover is available in the Co

7.If it is necessary to disassemble the hard drive, perform the following steps:a. Remove the four Phillips PM3.0×3.0 screws (1) that secure the hard

RTC batteryDescription Spare part numberRTC battery 686274-001Before removing the RTC battery, follow these steps:1. Turn off the computer. If you are

Reverse this procedure to install the RTC battery. When installing the RTC battery, make sure the “+”sign faces up.Top coverDescription Spare part num

2.Remove the four Phillips PM2.0×2.5 screws on the rear edge of the battery bay and in the harddrive bay that secure the top cover to the computer.3.

7.Release the ZIF connector to which the TouchPad button board cable is connected, and thendisconnect the TouchPad button board cable (2) from the sys

Packaging and transporting guidelines ... 31Component replacement procedures ...

10.Remove the top cover (2).Reverse this procedure to install the top cover.Power button boardDescription Spare part numberPower button board (include

3.Remove the power button board (2).Reverse this procedure to install the power button board.TouchPad button boardDescription Spare part numberTouchPa

Remove the TouchPad button board:1. Turn the top cover upside down, with the front toward you.2.Detach the TouchPad button board cable (1) from the To

6.Remove the TouchPad button board (3) by sliding it away from the top cover at an angle.Reverse this procedure to install the TouchPad button board.C

Optical drive connector cableDescription Spare part numberOptical drive connector cable 686257-001Before removing the optical drive connector cable, f

4.Remove the optical drive connector cable (4).Reverse this procedure to install the optical drive connector cable.Component replacement procedures57

SpeakersDescription Spare part numberSpeakers (include speaker cables) 686279-001Before removing the speakers, follow these steps:1. Turn off the comp

4.Remove the speakers (4).Reverse this procedure to install the speakers.Component replacement procedures59

USB boardDescription Spare part numberUSB board (includes cable) 686269-001Before removing the USB board, follow these steps:1. Turn off the computer.

3.Remove the USB board (3).Reverse this procedure to install the USB board.Component replacement procedures61

Recovering using HP Recovery Manager ... 88What you need to know ...

System boardNOTE: The system board spare part kit includes the processor and replacement thermal material.Description Spare part numberFor use on comp

Remove the system board:1. Disconnect the following cables from the system board.(1) Speaker cable(2) Optical drive connector cable(3) Display panel c

4.Remove the system board (3) by sliding it up and to the right at an angle.Reverse this procedure to install the system board.64 Chapter 4 Removal

Fan/heat sink assemblyDescription Spare part numberFan/heat assembly (includes replacement thermal material) 688306-001Before removing the fan/heat si

4.Remove the fan/heat sink assembly (3).NOTE: Due to the adhesive quality of the thermal material located between the processor heatsink and processor

Reverse this procedure to install the fan/heat sink assembly.Display assemblyNOTE: The display assembly is spared at the subcomponent level only. For

2.Release the wireless antenna cables (2) from the clips and routing channel built into thebase enclosure.CAUTION: Support the display assembly when r

4.Remove the display assembly (2).5. If it is necessary to replace the display bezel or any of the display assembly subcomponents:a.Remove the two dis

c.Remove the display bezel (6). The display bezel is available using spare part number686255-001.6.If it is necessary to replace the display hinge cov

7.If it is necessary to replace the display panel:a. Release the display panel cable (1) from the clips built into the bottom edge of thedisplay enclo

viii

f.Disconnect the display panel cable (3) from the display panel.g. Remove the display panel. The display panel is available using spare part number686

b.Remove the display hinges (2). The display hinges are available using spare part number686262-001.9. If it is necessary to replace the display panel

c.Remove the display panel cable (3). The display panel cable is available using spare partnumber 686256-001 and includes the webcam/microphone cable.

10.If it is necessary to replace the webcam/microphone module, gently detach the webcam/microphone module from the display enclosure. (The webcam/micr

c.Remove the wireless antenna cables and transceivers (3). The wireless antenna cables andtransceivers are available using spare part number 686249-00

3.Remove the power connector bracket (3).4.Remove the power connector cable (4).Reverse this procedure to install the power connector cable.Component

5 Using Setup Utility (BIOS) andSystem DiagnosticsSetup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and

Downloading a BIOS updateCAUTION: CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation,download and install a BIOS up

Using System DiagnosticsSystem Diagnostics allows you to run diagnostic tests to determine if the computer hardware isfunctioning properly.To start Sy

6 SpecificationsComputer specifications Metric U.S.DimensionsWidth 37.60 cm 14.80 inDepth 24.70 cm 9.72 inHeight (front to rear) 3.05 to 3.58 cm 1.20

1 Product descriptionCategory DescriptionProduct Name Compaq Presario CQ58Processors●AMD® E2-2000 processor (1.75-GHz, 1333-MHz, 18 W, dual core) and

15.6-in, SVA, display panel display specifications Metric U.S.DimensionsHeight 19.6 cm 7.72 inWidth 34.7 cm 13.66 inDiagonal 39.8 cm 15.67 inNumber of

Hard drive specifications 640-GB* 500-GB* 320-GB*DimensionsHeight 9.5 mm 9.5 mm 9.5 mmLength 100.4 mm 100.4 mm 100.4 mmWidth 69.9 mm 69.9 mm 69.9 mmWe

7 Backing up, restoring, andrecoveringYour computer includes tools provided by HP and the operating system to help you safeguard yourinformation and r

See Creating HP Recovery media on page 85.2. As you add hardware and software programs, create system restore points. A system restore pointis a snaps

●Be sure that the computer is connected to AC power before you begin creating therecovery media.●The creation process can take up to an hour or more.

Minimized Image Recovery installs only drivers and hardware-enabling applications. Otherapplications included in the image continue to be available fo

Remove everything and reinstall WindowsSometimes you want to perform detailed reformatting of your computer, or you want to removepersonal information

What you need to know●HP Recovery Manager recovers only software that was installed at the factory. For software notprovided with this computer, you m

Using HP Recovery media to recoverYou can use HP Recovery media to recover the original system. This method can be used if your systemdoes not have an

8 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from