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Troubleshooting
Maintenance and Service Guide 2–3
Troubleshooting Flowcharts for
Portable Computers
Table 2-1
Troubleshooting Flowcharts Overview
Section Description
2.1 Initial troubleshooting
2.2 No power, part 1
2.3 No power, part 2
2.4 No power, part 3
2.5 No power, part 4
2.6 No video, part 1
2.7 No video, part 2
2.8 Non-functioning docking station
2.9 No operating system (OS) loading
2.10 No OS loading from hard drive, part 1
2.11 No OS loading from hard drive, part 2
2.12 No OS loading from hard drive, part 3
2.13 No OS loading from diskette drive
2.14 No OS loading from CD-/DVD-ROM drive
2.15 No audio, part 1
2.16 No audio, part 2
2.17 Non-functioning device
2.18 Non-functioning keyboard
2.19 Non-functioning pointing device
2.20 No network or modem connection
238850-003.book Page 3 Friday, December 21, 2001 2:53 PM
- Maintenance and Service Guide 1
- Third Edition December 2001 2
- Contents 3
- 3 Illustrated Parts Catalog 4
- Table 1-1 10
- (Continued) 10
- Features 11
- Product Description 12
- 1.2 Security 13
- 1.3 Power Management 14
- Setting Standby 15
- Hibernation 15
- Table 1-2 16
- Table 1-3 17
- Figure 1–5: Top Components 21
- Table 1-5 21
- Top Components 21
- Figure 1–6: Bottom Components 23
- Table 1-6 24
- Bottom Components 24
- 1.4 Design Overview 25
- Troubleshooting 26
- Portable Computers 28
- 2.1 Initial Troubleshooting 29
- 2.2 No Power, Part 1 30
- 2.3 No Power, Part 2 31
- 2.4 No Power, Part 3 32
- 2.5 No Power, Part 4 33
- 2.6 No Video, Part 1 34
- 2.7 No Video, Part 2 35
- (if applicable) 36
- 2.15 No Audio, Part 1 43
- 2.16 No Audio, Part 2 44
- 2.17 Non-Functioning Device 45
- 2.18 Non-Functioning Keyboard 46
- Illustrated Parts Catalog 49
- Figure 3–2: Computer 50
- System Major Components 50
- Table 3-1 51
- 3.3 Plastics Kit Components 56
- 3.4 Hardware Kit Components 57
- 3.5 Cable Kit Components 58
- 3.6 Mass Storage Devices 59
- 3.7 Miscellaneous 60
- Table 3-6 61
- Removal and Replacement 62
- Preliminaries 62
- 4.3 Preventing Damage to 63
- Removable Drives 63
- Precautions 65
- 4.6 Workstation Precautions 66
- Procedures 69
- 5.1 Serial Number 70
- Table 5-1 71
- Disassembly Sequence Chart 71
- Disassembly 72
- 5.4 Computer Feet 73
- Communication Boards 74
- Spare Part Number Information 74
- 5.6 LED Cover 76
- 5.7 Keyboard 77
- 5.8 Optical Drive 80
- 5.9 Display 82
- Hinge Covers 83
- 5.10 Heat Sink 86
- and the M2.5 × 4.5 87
- (Figure 5-12) 87
- 5.11 Processor 90
- 5.12 Top Cover 92
- and the three M2.5 × 4.5 93
- (Figure 5-15) 93
- 5.13 Diskette Drive 95
- 5.14 TouchPad 97
- (Figure 5-19) 99
- 5.15 Hard Drive 100
- (RTC) Battery 102
- (Figure 5-21) 103
- 5.17 Fan 104
- Figure 5–22: Removing the Fan 105
- under the clip 106
- 5.18 System Board 107
- Microphone Cable 109
- Specifications 112
- Table 6-1 113
- Computer 113
- Table 6-2 114
- 14.1-inch XGA, TFT Display 114
- Table 6-3 115
- 12.1-inch SVGA, TFT Display 115
- Table 6-4 116
- 10.0-GB Hard Drive 116
- Table 6-5 118
- Diskette Drive 118
- Table 6-6 119
- CD-ROM Drive 119
- Table 6-7 120
- DVD-ROM Drive 120
- Table 6-8 121
- AC Adapter 121
- Table 6-9 122
- Battery Packs 122
- Table 6-10 123
- System DMA 123
- Table 6-11 124
- System Interrupts 124
- Table 6-12 125
- System I/O Addresses 125
- Table 6-13 128
- System Memory Map 128
- Connector Pin Assignments 129
- Table A-3 130
- Keyboard/Mouse 130
- Table A-4 130
- RJ-11 Modem 130
- Table A-5 131
- RJ-45 Network Interface 131
- Table A-6 131
- Universal Serial Bus 131
- Table A-7 132
- Table A-8 133
- External Monitor 133
- Table A-9 134
- Parallel 134
- Power Cord Set Requirements 135
- Country-Specific Requirements 136
- Screw Listing 138
- Table C-2 139
- M2.5 × 4.5 Screw 139
- Table C-3 144
- M2.5 × 7 Screw 144
- Table C-4 147
- M2.5 × 5.5 Screw 147
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