Compaq 8000 Manual do Utilizador

bGetting StartedCompaq PresarioS and 8000 Series ComputerThis guide helps you get acquaintedwith the features of your computerand provides solutions t

1–2 Getting StartedSetting Up the PCTurning On the PC for the First Time1. Press the Power button on the monitor. 2. Press the Power button on the fro

7–14 Getting StartedFinding Help & SupportHardware InstallationSymptom Problem SolutionA new device is not recognized as part of the system.Device

Getting Started 7–15Finding Help & SupportA new device is not recognized as part of the system.(Continued)Power switch of new device is not turned

7–16 Getting StartedFinding Help & SupportInternet AccessSymptom Problem SolutionCannot connect to the Internet.Internet Service Provider (ISP) ac

Getting Started 7–17Finding Help & SupportCannot automatically start Internet programs.You must log in to your ISP before some programs will start

7–18 Getting StartedFinding Help & SupportInternet takes too long to download Web sites.Modem is not set up properly.Verify that the correct modem

Getting Started 7–19Finding Help & SupportKeyboard and Scroll MouseSymptom Problem SolutionKeyboard commands and typing are not recognized by the

7–20 Getting StartedFinding Help & SupportCursor will not move using the arrow keys on the keypad.The Num Lock key may be on.Press the Num Lock ke

Getting Started 7–21Finding Help & SupportMouse does not respond to movement or is too slow.Mouse connector is not properly plugged into the back

7–22 Getting StartedFinding Help & SupportMouse moves only vertically or horizontally.Mouse roller ball is dirty. Remove roller ball cover from bo

Getting Started 7–23Finding Help & SupportOptical MouseSymptom Problem SolutionMouse does not work after installation or is not detected.Mouse is

Getting Started 1–3Setting Up the PCRecovery CDsMake recovery CDs for your PC now, before a need occurs. If the hard disk drive is ever damaged, or yo

7–24 Getting StartedFinding Help & SupportWireless MouseSymptom Problem SolutionMouse does not work after installation or is not detected.Mouse ba

Getting Started 7–25Finding Help & SupportMemorySymptom Problem SolutionInsufficient memory message is displayed.All memory in the PC is being use

7–26 Getting StartedFinding Help & SupportPowerSymptom Problem SolutionPC will not turn on and/or start.PC is not securely connected to an externa

Getting Started 7–27Finding Help & SupportPC will not turn on and/or start.(Continued)Wrong memory modules were used in the upgrade, or memory mod

7–28 Getting StartedFinding Help & SupportPC powered off automatically.The unit temperature was exceeded. The fan may be blocked.1. Unit is in an

Getting Started 7–29Finding Help & SupportMiscellaneousSymptom Problem SolutionPC date and time display is incorrect.RTC (real-time clock) battery

7–30 Getting StartedFinding Help & Support

Getting Started 8–18Upgrading the PCThis chapter describes procedures for accessing the internal parts of the PC and installing components.The procedu

8–2 Getting StartedUpgrading the PCPreparing the PCBefore you upgrade any component in your PC, you need to prepare the PC so that you can safely hand

Getting Started 8–3Upgrading the PC5. Disconnect all external devices connected to the PC.6. Lay the PC on its side with the access panel (the side wi

1–4 Getting StartedSetting Up the PC

8–4 Getting StartedUpgrading the PCRemoving the PC access panel on the 8000 series8. Remove the front bezel by following the appropriate method for yo

Getting Started 8–5Upgrading the PC❏ To remove the front bezel from the 8000 series, push up on the two release tabs 1,and then rotate the front bezel

8–6 Getting StartedUpgrading the PCYou need a Torx or flathead screwdriver to replace any of the drives.Locating Drive PositionsDrive positions on the

Getting Started 8–7Upgrading the PCRemoving a Drive1. Locate the drive you want to remove. 2. Complete the procedure described in “Preparing the PC” o

8–8 Getting StartedUpgrading the PCDisconnecting the diskette (floppy) drive cablesDisconnecting the hard disk drive cables

Getting Started 8–9Upgrading the PC4. Release the drive from the chassis by following the method appropriate for your PC model.❏ To release a drive fr

8–10 Getting StartedUpgrading the PC❏ To release an optical drive or floppy drive from the chassis of the 8000 series, slide the drive lock mechanism

Getting Started 8–11Upgrading the PC5. For both the S and 8000 series, if you are replacing the old drive with a new drive, remove the four screws 4 (

8–12 Getting StartedUpgrading the PCRemoving a floppy drive from the drive adapter on the 8000 seriesReplacing or Adding a DriveThe steps to replace o

Getting Started 8–13Upgrading the PCTo Replace or Add a Drive1. Install four guide screws on the sides of the drive (two on each side). The screws hel

Getting Started 2–12Getting Information and UpdatesUse this guide as your first point of reference, and then refer to the following documents: Quick

8–14 Getting StartedUpgrading the PCReconnecting the diskette drive cablesReconnecting the hard disk drive cables

Getting Started 8–15Upgrading the PCReconnecting the optical drive cables4. Complete the procedure described in “Reassembling the PC” on page 8–26.5.

8–16 Getting StartedUpgrading the PCReassembling the Diskette AdapterTo replace or add a new diskette drive on the 8000 series, you need to reassemble

Getting Started 8–17Upgrading the PCUpgrading or Replacing MemoryYour PC comes with random access memory (RAM), which temporarily stores data and inst

8–18 Getting StartedUpgrading the PCLocating the memory module3. Open both latches of the memory module socket 1 found at each end of the memory modul

Getting Started 8–19Upgrading the PCReplacing or Adding a Memory ModuleUpgrade the memory in your PC with memory of the same type and speed as the mem

8–20 Getting StartedUpgrading the PC❏ If you are replacing a memory module, put the new memory module in the same memory slot from which the old memor

Getting Started 8–21Upgrading the PC3. Complete the procedure described in “Reassembling the PC” on page 8–26 of this guide.Removing or Installing an

8–22 Getting StartedUpgrading the PCTo Remove an Expansion Card1. Complete the procedure described in “Preparing the PC” on page 8–2, but do not remov

Getting Started 8–23Upgrading the PC3. Inside the PC on either the S or 8000 series, locate the expansion slots on the system board.❏ If you have the

2–2 Getting StartedGetting Information and UpdatesWhen requesting PC support, include the following information in your inquiry. Write it down now for

8–24 Getting StartedUpgrading the PCTo Install an Expansion Card1. If you are replacing or adding a new expansion card, either the S or 8000 series, a

Getting Started 8–25Upgrading the PC2. For the 8000 series, secure the expansion card to the chassis with the slot cover screw.3. For both the S and 8

8–26 Getting StartedUpgrading the PCReassembling the PC1. Replace the front bezel by following the method appropriate for your PC model.❏ To replace t

Getting Started 8–27Upgrading the PC❏ To replace the front bezel on the 8000 series, lay the chassis on the side with the open side up. Place the fron

8–28 Getting StartedUpgrading the PC2. For either the S or 8000 series, place the side access panel in the proper position on the chassis and slide it

Getting Started 8–29Upgrading the PC3. Reconnect the power cable 1 to the PC, and plug the cable into an electrical outlet 2.Reconnecting the power ca

8–30 Getting StartedUpgrading the PC

Getting Started Index–1Index5.1 channels 3–186 speaker mode 3–18Aaccess panelremoving 8–3replacing 8–28adding drive 8–12adjusting volume 3–22applicati

Index–2 Getting StartedIndexCD drivecapabilities 3–5CD-RW drive capabilities 3–11inserting a disc 3–7installation 8–5location 8–6maintaining 3–17playi

Getting Started Index–3Indexdiskette drive cablesdisconnecting 8–8reconnecting 8–14diskettesformatting 7–7display devicetoggling between 3–40display t

Getting Started 3–13Using the PCThe operation of your PC is controlled by two kinds of software: The Microsoft Windows operating system, which govern

Index–4 Getting StartedIndexEediting keys 3–33electrostatic discharge 8–2E-mailkeyboard button 3–37e-mailreading messages 4–5sending 4–4setting up 4–4

Getting Started Index–5IndexHhard disk drivechecking free space 3–4cleaning up 5–4defragmenting 5–6installation 8–5location 8–6scanning 5–5troubleshoo

Index–6 Getting StartedIndexinstallingexpansion card 8–21upgrades 8–2Internetaccess problems 7–16basics 4–1controlling access 4–5hyperlink 4–2keyboard

Getting Started Index–7IndexLlatch drive bracket 8–9link 4–2listening to music 3–8Mmaintenancepreventive 5–2routine guidelines 5–1memoryinstallation 8

Index–8 Getting StartedIndexmulti-channel audio system 3–18multimedia support 3–5music filesrecording on a CD 3–12music, listening to 3–8My Presarioke

Getting Started Index–9Indexpreparing for upgrades 8–2Presariodocumentation 2–1Web site 3–38printing 3–41problems, solving 7–3programsuninstalling 5–2

Index–10 Getting StartedIndexShoppingkeyboard button 3–38shutting down the computer 3–41softwareuninstalling 5–2solving minor problems 7–3speaker plug

Getting Started Index–11IndexTtroubleshootingaudio 7–4CD drive 7–5date and time display 7–29diskette drive 7–7display 7–11DVD drive 7–5hard disk drive

Index–12 Getting StartedIndexWWarranty and Support Guide 2–2warranty information 2–2Web browsers 4–3Web sitesMy Presario Club 3–38Windows logo keys 3–

3–2 Getting StartedUsing the PCUsing the Diskette (Floppy) DriveThe diskette drive (select models only) uses a 3.5" diskette (or floppy disk) to

Getting Started 3–3Using the PC To remove a diskette, press the Eject button 1on the diskette drive.Remove the diskette from the drive prior to shutt

3–4 Getting StartedUsing the PCThe partition: Houses a backup version of the operating system and the programs included with the PC. Takes up about

Getting Started 3–5Using the PCUsing a CD or DVD DriveYour PC may have one or two optical drives, depending on the model you purchased.DVD-ROM and DVD

The information in this document is subject to change without notice.Hewlett-Packard® Company makes no warranty of any kind with regard to this materi

3–6 Getting StartedUsing the PCUsing a Combo DriveSome PCs have a combination drive (known as a combo drive), which combines the functions of two driv

Getting Started 3–7Using the PCInserting and Removing aCDorDVD Disc1. Press the Load/Eject button.Inserting a CD or DVD disc2. Carefully lift the disc

3–8 Getting StartedUsing the PCPlaying Music1. Insert a CD or DVD disc. 2. Wait for the disc to start playing. If the disc does not play automatically

Getting Started 3–9Using the PCPlaying Video CDsVCDs (video compact discs) can be played in a PC that has a CD or DVD drive by using InterVideo WinDVD

3–10 Getting StartedUsing the PC7. Select the file, and then click Open. Your VCD begins playing.If the VCD is dual-language, see “Playing Dual-Langua

Getting Started 3–11Using the PCRecording with the CD-RW DriveCompaq provides CD burning software (select models only) to assist you with creating CDs

3–12 Getting StartedUsing the PCCreating a Music CDRecordNow CD/DVD Writer (available on select models) creates closed session music CDs. This means t

Getting Started 3–13Using the PC6. Click Finish when you have added all the audio files to your music CD project.7. Insert a blank CD-R or CD-RW disc,

3–14 Getting StartedUsing the PC3. Insert a blank or appendable CD-R or CD-RW disc into the drive, and then click Next.4. Click Add Files and Folders.

Getting Started 3–15Using the PCRecording with DLA1. Press the Eject button on the drive, and insert the blank disc.2. Click Start, and then click My

WARNING: Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life.CAUTION: Text set off in

3–16 Getting StartedUsing the PCWhen the disc formatting is complete, you can copy your files directly to the disc in My Computer by: Dragging a file

Getting Started 3–17Using the PCRecording with the DVD Writer DriveThe DVD Writer drive, available on select models only, plays movie DVDs and music C

3–18 Getting StartedUsing the PCUsing SpeakersYour PC may or may not include a set of stereo speakers or a subwoofer. For details on connecting the sp

Getting Started 3–19Using the PCUsing Multi-Channel Audio SpeakersIf your PC has the multi-channel audio speakers option (select models only), you can

3–20 Getting StartedUsing the PC3. Turn on the speaker system.4. Turn on the PC.5. Configure the audio output for the multi-channel system with the Mu

Getting Started 3–21Using the PCConfiguring Multi-Channel Audio Output for the DVD PlayerWinDVD is set up for two-speaker (stereo) output. To hear all

3–22 Getting StartedUsing the PCUsing the Microphone with Multi-Channel AudioThe multi-channel speaker system (on select models only) connects to the

Getting Started 3–23Using the PCTo adjust the speaker volume from the Control Panel:1. Click the Start button on the Windows taskbar.2. Click Control

3–24 Getting StartedUsing the PCConnecting the PC to a TelevisionYour PC has TV-out capability, which means you can connect it to a television to view

Getting Started 3–25Using the PC❏ If your TV has a composite video jack and your PC has a composite video jack, connect a composite video cable to the

3–26 Getting StartedUsing the PCViewing the PC Image on TV1. Make sure the video and audio cables are connected before you turn on the TV and the PC.2

Getting Started 3–27Using the PC9. Click the OK button, and then click OKagain.10. When the PC image appears on the TV screen, click Yes to keep the s

3–28 Getting StartedUsing the PC6. Click the OK button, and then click OKagain.7. When the PC image appears on the PC screen, click Yes to keep the se

Getting Started 3–29Using the PCUsing the MouseYour PC includes a mouse for directing the cursor on the Windows desktop. Use the mouse on a flat surfa

3–30 Getting StartedUsing the PCYour PC includes one of the following mouse types:Mouse TypesMouse FunctionsScroll mouse Uses left and right function

Getting Started 3–31Using the PCSwitching Mouse Button FunctionsTo switch the functions of the right and left mouse buttons:1. Click the Start button.

3–32 Getting StartedUsing the PCPanning with the Mouse1. Press and hold down the wheel button.2. Slowly move the mouse in the direction you want to pa

Getting Started 3–33Using the PCCompaq Internet Keyboard Components1 Function keys Perform special functions, depending on the software application be

3–34 Getting StartedUsing the PC7 Application key* Opens pop-up menus (like the right mouse button) in a Microsoft Office application. May perform oth

Getting Started 3–35Using the PCSome keyboards do not have the Internet buttons and use a different layout on the top right.The + and – keys adjust th

Getting Started vContents1 Setting Up the PCTurning On the PC for the First Time . . . . . 1–2Registering with Compaq . . . . . . . . . . . . 1–2Recov

3–36 Getting StartedUsing the PCUsing the Internet ButtonsThe Internet Buttons make accessing your favorite Web sites, services, and applications easi

Getting Started 3–37Using the PCInternet Buttons1 Internet Connects you to a customizable Web page filled with local weather, news, sports, and financ

3–38 Getting StartedUsing the PC7 My Presario Takes you to the My Presario Club Web site, featuring a variety of discounts, promotions, and how-to inf

Getting Started 3–39Using the PCCustomizing the Internet ButtonsInternet Buttons can be reprogrammed to open any software application or data file on

3–40 Getting StartedUsing the PCModifying Monitor Display Properties1. Click the Start button.2. Click Control Panel.3. Click Appearance and Themes.4.

Getting Started 3–41Using the PCTurning Off the PC1. Close any open software programs by clicking the in the upper-right corner of each window.2. Cl

3–42 Getting StartedUsing the PC3. Select your printing options.❏ Select the printer.❏ Choose the page range (for example, all pages, current page, ra

Getting Started 3–43Using the PCStandby ModeWhen the PC is in standby mode, it goes into a low-power state and the monitor is blank. The next time you

3–44 Getting StartedUsing the PCHibernation ModeGoing into hibernation mode, the PC saves everything in its memory to the hard disk drive, turns off t

Getting Started 3–45Using the PCSetting Automatic Standby or Hibernation Mode1. Click Start on the taskbar.2. Click Control Panel.3. Click Performance

vi Getting StartedUsing Speakers . . . . . . . . . . . . . . . . . . 3–18Using Multi-Channel Audio Speakers . . . . . . . . . . . . . . . 3–19Connecti

3–46 Getting StartedUsing the PC

Getting Started 4–14Using the InternetThe Internet is a global, interlinked network of PCs allowing you to connect your PC with others throughout the

4–2 Getting StartedUsing the InternetWhat Is the Internet?The Internet is a shared network of PCs that transmit data and make the electronic exchange

Getting Started 4–3Using the InternetWeb BrowsersA Web browser like Microsoft Internet Explorer lets you view and explore information on the Web.Commo

4–4 Getting StartedUsing the InternetSetting Up Microsoft Outlook Express E-mail1. Press the E-mail ƒ button on the keyboard.2. Click the Send and Re

Getting Started 4–5Using the InternetReading E-mail MessagesYour ISP receives e-mail messages for you automatically, even when your PC is shut down. T

4–6 Getting StartedUsing the Internet1. Click Start on the taskbar, and then click Control Panel.2. Double-click Network and Internet Connections, and

Getting Started 5–15Maintaining the PCRoutine Maintenance GuidelinesKeep the following in mind when you are setting up or using your PC: Operate the

5–2 Getting StartedMaintaining the PC Keep liquids away from the PC and keyboard. Turn off the PC before you:❏ Wipe the exterior with soft, damp clo

Getting Started 5–3Maintaining the PCRemoving Desktop IconsYou can remove most desktop icons from your display by either deleting them or moving them

Getting Started viiCleaning Up the Hard Disk Drive . . . . 5–4Emptying the Recycle Bin. . . . . . . . . . 5–5Scanning the Hard Disk Drive . . . . . .

5–4 Getting StartedMaintaining the PCCleaning Up the Hard Disk DriveAs you use your PC and store files, the hard disk drive begins to fill up and get

Getting Started 5–5Maintaining the PCEmptying the Recycle BinAfter you delete files from the hard disk drive, they are sent to the Recycle Bin. You ca

5–6 Getting StartedMaintaining the PC5. Click Properties.6. On the Tools tab, click the Check Nowbutton.7. Select the disk check options you want to u

Getting Started 5–7Maintaining the PCVirus ProtectionA PC virus can destroy information on the hard disk drive. You can get a virus from infected file

5–8 Getting StartedMaintaining the PC

Getting Started 6–16Using Application Recoveryand System RecoveryMake recovery CDs for your PC now, before a need occurs. If the hard disk drive is ev

6–2 Getting StartedUsing Application Recovery and System RecoveryUsing System RestoreIf software on your hard disk drive accidentally gets erased or d

Getting Started 6–3Using Application Recovery and System RecoveryApplication RecoveryIf an individual application or driver accidentally gets erased o

6–4 Getting StartedUsing Application Recovery and System Recovery8. Follow the onscreen instructions.9. Repeat steps 6 through 8 to install other driv

Getting Started 6–5Using Application Recovery and System RecoveryThe System Recovery program uses a special recovery partition on the hard disk drive

viii Getting Started

6–6 Getting StartedUsing Application Recovery and System Recovery7. Choose Compaq, and then click Compaq pc tools.8. Click Compaq System Recovery.9. W

Getting Started 6–7Using Application Recovery and System Recovery6. Complete the PC startup, and finish the registration process. Then reconnect all p

6–8 Getting StartedUsing Application Recovery and System RecoveryTo create recovery CDs:1. Close any open programs. To close programs, click in the

Getting Started 6–9Using Application Recovery and System Recovery Full System Recovery: This recovery process completely erases and reformats the har

6–10 Getting StartedUsing Application Recovery and System Recovery3. Disconnect all peripheral devices from the PC except the monitor, the keyboard, a

Getting Started 6–11Using Application Recovery and System Recovery12. The PC starts the recovery; wait for the onscreen instructions to display, and t

6–12 Getting StartedUsing Application Recovery and System Recovery18. Return the first boot device to the original setting using one of these methods:

Getting Started 7–17Finding Help & SupportIf you have a PC problem or question, check the following resources for answers: Review this chapter.

7–2 Getting StartedFinding Help & SupportIntegrated Help ToolPressing the Help G button on your keyboard accesses the Help and Support Center, whi

Getting Started 7–3Finding Help & SupportSolving Minor ProblemsFor each situation in this troubleshooting section, the Symptom indicates the sign

Getting Started 1–11Setting Up the PCFollow the steps shown in the Quick Setup guide to set up the PC. Read the topics in this section describing how

7–4 Getting StartedFinding Help & SupportAudioSymptom Problem SolutionNo sound. Volume is muted. 1. Click Start, and then click Control Panel.2. C

Getting Started 7–5Finding Help & SupportCD-ROM, CD-RW, DVD-ROM, or DVD+RW/+R DriveSymptom Problem SolutionCD-ROM, CD-RW, DVD-ROM, or DVD+RW/+R dr

7–6 Getting StartedFinding Help & SupportCD-ROM, CD-RW, DVD-ROM, or DVD+RW/+R drive cannot read a disc or takes too long to start.(Continued)Windo

Getting Started 7–7Finding Help & SupportDiskette (Floppy) DriveSymptom Problem SolutionUnable to read the diskette (floppy disk).A non-formatted

7–8 Getting StartedFinding Help & SupportDiskette drive light stays on.Diskette has been improperly inserted.Remove the diskette, and reinsert it:

Getting Started 7–9Finding Help & SupportDiskette drive cannot save information to the diskette.Diskette is full or the file is too big.Use anothe

7–10 Getting StartedFinding Help & SupportDiskette drive cannot read a diskette.Diskette is not formatted. To format the diskette:1. Click Start,

Getting Started 7–11Finding Help & SupportDisplay (Monitor)Symptom Problem SolutionIf you encounter display problems, refer to the documentation t

7–12 Getting StartedFinding Help & SupportScreen is blank. Monitor connector cable is not properly connected to the back of the PC.Inspect the mon

Getting Started 7–13Finding Help & SupportHard Disk DriveSymptom Problem SolutionPC seems to be locked up.Program in use has stopped responding to