Compaq S4 100 Especificações descarregar pdf (Página 67)

Compaq S

100 Owner’s Guide

Contacting Technical Support

Compaq scanners are designed to be reliable, easy-to-install, and

easy-to-use. If you encounter any problems while installing your

scanner:

• Check out the Compaq Web site at :

• E-mail Compaq with your technical support question at: www.compaq.com

• Call Compaq automated interactive support 24-hours a day at

800-OK COMPAQ.

Before calling, please be sure to have the following information

ready:

• The scanner model and serial number

• The version number of the scanner driver (located on the front

of the CD)

• The computer model you are using

• The application software packages that you are using

• Error codes or messages seen

• A description of what you were doing at the time of the

malfunction so that the problem can be recreated

• Other observations that may aid the technician in identifying

the problem and solution

When you call, please be in front of your computer. You will need

to have your scanner and computer turned on. Try to have as much

information about your problem as possible. This information

allows the technician to more effectively troubleshoot your problem.

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Compaq S4 100 Especificações Página 67